Human Resources > Benefits > Retiree Benefits

Retiree Resource Center

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Learn all about the Retiree Medical Program. Find the latest news and updates on this page. You can also learn about some of the popular benefits and features of the Retiree Medical Program.


News for MAPD (Medicare Advantage Plan) Members

Note: Any news related to the  Medicare Advantage Plan (MAPD) will be posted on this page for your reference.

MAPD ID Cards: 

MAPD members who received a new ID card from BCBS for 2020 with the alpha-prefix of XOD in the member's ID number will be receiving a corrected card from BCBS. Unfortunately, due to a printing error, the cards should have been issued with the alpha-prefix JLX for 2020, as in the prior year. The prefix did not change from last year, although other minor cosmetic changes were made to the card, per Medicare standards. The HR team has been working with BCBS's leadership team to remedy this issue, and we appreciate your patience as BCBS re-issues the cards. BCBS representatives have been extensively trained to assist in any calls from members to providers about this issue. BCBS has pledged to mail out all corrected cards ASAP, so that members can receive them during the week of January 20th. In the meantime, if you are experiencing any difficulty with your provider verifying coverage or identifying you as a MAPD member, please contact us so we can escalate with BCBS.

Over-the-Counter (OTC) Benefit Program:

The OTC program benefits have changed for 2020.  In prior years, MAPD members received an OTC debit card loaded with $20 per month to use for qualified items at pharmacies and other specified retail locations.  Beginning January 1, 2020, the OTC program transitioned from a debit card to a program that offers online or over-the-phone ordering.  You will still receive $20 per month to spend on a variety of OTC products through a catalog that you will receive at your home.  The items you order will be shipped directly to your home (or alternate address if you choose) at no additional cost.  In early January, catalogs were mailed to your home, with instructions for using your new benefit.  If you have questions, call the telephone number listed on the catalog.  If you have not yet received your catalog, please call the MAPD customer service line at 1-877-299-1008.



Need personal assistance? Review your options with a Benefits Specialist at hrbenefits@depaul.edu or ext. 28232


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Retiree Medical Program

Learn more about medical benefits, including latest updates and information.

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Your Transition into Retirement

Find out which benefit options continue as a retiree, and which ones are no longer available.

OTC Benefit

Updated details about  the over-the-counter (OTC) program will be posted here in the near future. 

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Medicare Q&A Center

Get answers to common questions regarding the Retiree Medical Program.

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Stay Connected

Learn how you can continue to participate in the DePaul University community.


Contact Information and Resources

For questions about retiree health benefits, to update your contact information, or to inquire about any other Human Resources issues, please contact Human Resources at (312) 362-8500 or hrbenefits@depaul.edu.

For general questions or comments about the DePaul Emeritus Society, please contact Alice Farrell in the Office of Mission and Ministry at (312) 362-8822 or afarrell@depaul.edu.