Division of Student Affairs > About > Departments > University Counseling and Psychologicals Services
Schedule a Consultation Hours Locations Contact Staff COVID-19 Resources Emergency
HERE AT UCAPS WE OFFER:
COMMON STUDENT CONCERNS ADDRESSED:
Our diverse multi-disciplinary staff includes licensed mental health professionals in psychology, counseling, and social work.
Currently-registered, degree-seeking students enrolled for classes for the quarter can talk to a therapist or schedule a brief screening and consultation appointment in the following ways:
Faculty and staff can also call UCAPS: Monday through Friday, 9 a.m. to 5 p.m. at 773-325-CARE (2273) and Press "2" when prompted to refer students or to consult with a clinician.
In case of an urgent or life-threatening emergency:
TO SCHEDULE BY PHONE FOLLOW THESE STEPS:
TO USE ONLINE SCHEDULING (Monday-Friday from 8 am to 4:30 pm) FOLLOW THESE STEPS:
Full-time and part-time DePaul students currently registered and enrolled in a degree program are eligible for counseling services. Services include: individual, group, crisis intervention; and referrals to community providers and agencies.
Students-at-large, non-degree seeking students and individuals enrolled in certificate programs may have a brief screening & consultation with recommendations and referrals for off-campus services.
DePaul employees are not eligible for UCAPS (even if enrolled as a student). Employees seeking counseling services can contact the Employee Assistance Program or their HMO/PPO for more infromation.
UCAPS offers a goal-focused, time-limited, and collaborative approach to mental health services in which students work collaboratively with their therapists to focus on goals that would be completed in a short-term during their academic career at DePaul. For long-term needs, students will be referred to providers in the community. In addition, students are referred out to community providers when student’s counseling needs are best met with higher level of care (partial program, inpatient treatment, etc.), more frequent meetings, or specialized services that UCAPS does not provide.
Students can speak directly to a therapist 24 hours a day, 7 days a week, by calling 773-325-CARE (2273) and selecting option one, when prompted.
Students outside of North America should call +44.208.987.6588.
Deaf or hard of hearing students, can use TTY service by following the steps below:
1. Dial 1-800-828-1140
2. Select (1) for Voice Relay service
3. Enter the number to be called or press “0” to reach an operator for assistance
The Lifeline provides free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.
Text “HOME” to 741741
Texters can chat with a Crisis Counselor, a real-life human being trained to bring texters from a hot moment to a cool calm through active listening and collaborative problem-solving.
IMAlive Online Crisis Network
In a crisis situation when you are not able to keep yourself/someone or those around you/them safe, you need to go to or contact the nearest emergency room.
When calling 911, callers can request an ambulance for themselves or others experiencing a mental health crisis. The National Alliance of Mental Illness recommends: “Share all the information you can with your 911 operator. Tell the dispatcher that you or your loved one is having a mental health crisis and explain their mental health history and/or diagnosis. Request a trained Crisis Intervention Team-trained officer.”
If on campus, you can also contact public safety on Lincoln Park (1-773-325-7777) or Loop Campus (1-312-362-8400) for assistance.
Call 311 to request a welfare check if you are worried about someone or have not been able to reach them.
If the person you are concerned about should be on campus, or you believe they are on campus, you can call Public Safety who can conduct a wellness check. Call 773-325-7777 in Lincoln Park or 312-362-8400 in the Loop.
The Lincoln Park office is currently operating 9 a.m. - 5 p.m., Monday through Friday.
The Loop office is currently operating on a reduced summer schedule, please call for availability.
*On Wednesdays, all UCAPS staff are in Lincoln Park for staff training and development meetings.
We are open during term breaks, except for university holidays.
2250 N. Sheffield Avenue
Student Center, Suite 350
Chicago, IL 60614
25 E. Jackson Boulevard
Lewis Center, Suite 1465
Chicago, IL 60604
@LoveisLouder provides tips, tools, and resources for taking care of your physical and mental health and supporting each other during this time of uncertainty.
Seize the Awkward offers tips and tools that students can use to encourage conversations between friends and peers about mental health.
Self-Care Strategies from the Center for Peace and Conflict Studies.
The Center for Disease Control (CDC) has guidance on managing mental health and coping for individuals and communities.
Covid-19 coping session and free mindfulness library from Therapy Assistance Online.
Radical Healing in Times of Uncertainty from Psychology Today.
Jelena Kecmanovice from the Anxiety and Depression Association of American Psychologists provides 7 science-based strategies and tips for coping with COVID-19 anxiety.
We know that stress around the rapidly developing COVID-19 situation is challenging. In addition to utilizing these resources, JED’s self-care experts recommend getting adequate sleep, eating well, and engaging in exercise, among other tips for practicing good self care.
Tips for Social Distancing, Quarantine, and Isolation
Resources for Coping with Stigma and Developing Resilience
People who already are managing existing mental health conditions should prioritize self-care during difficult times and should contact their clinicians if they have questions or concerns. To reach the National Suicide Prevention Lifeline, call 1-800-273-TALK (8255). Text “START” to 741-741 to reach the Crisis Text Line. See a list of crisis hotlines here.
In case of a life-threatening emergency, please call Public Safety (773) 325-7777, 911 or the Advocate Illinois Masonic Behavioral Health Services Crisis Line at (773) 296-5380.
We’re all in this together and we hope this information can help cultivate perspective and curb anxiety.