University Counseling and Psychological Services

Currently-registered, degree-seeking students enrolled for classes for the quarter can talk to a therapist or schedule a brief screening and consultation appointment in the following ways:

TO SCHEDULE BY PHONE FOLLOW THESE STEPS:

• To speak directly to a therapist 24 hours a day, 7 days a week, students should call 773-325-CARE (2273) and Press "1" when prompted.
• To schedule an on-campus brief screening and consultation, students should call 773-325-CARE (2273) during regular business hours and Press "2" when prompted.

TO USE ONLINE SCHEDULING (Monday-Friday from 8 am to 4:30 pm) FOLLOW THESE STEPS:

• STEP ONE: Visit go.depaul.edu/ucaps and CLICK "Schedule a Consultation."
• STEP TWO: A new page will open. CLICK "Schedule a Consultation."
• STEP THREE: Fill out the personal contact information form. CLICK "Next."
• STEP FOUR: Select a day & time for your BSC appointment that fits your schedule, or if none of the options meet your needs, select one of the other options. CLICK "Next." You will then get a message either confirming your submission or providing further instructions.
• DONE! When you successfully submit an appointment request you will see a confirmation message. If your submission is unsuccessful you will be provided further instructions on how to schedule an appointment. For a printable handout of these steps, CLICK HERE.

Full-time and part-time DePaul students currently registered and enrolled in a degree program are eligible for counseling services. Services include: individual, group, crisis intervention; and referrals to community providers and agencies.

Students-at-large, non-degree seeking students and individuals enrolled in certificate programs may have a brief screening & consultation with recommendations and referrals for off-campus services. 

DePaul employees are not eligible for UCAPS (even if enrolled as a student). Employees seeking counseling services can contact the Employee Assistance Program or their HMO/PPO for more infromation.

UCAPS offers a goal-focused, time-limited, and collaborative approach to mental health services in which students work collaboratively with their therapists to focus on goals that would be completed in a short-term during their academic career at DePaul. For long-term needs, students will be referred to providers in the community. In addition, students are referred out to community providers when student’s counseling needs are best met with higher level of care (partial program, inpatient treatment, etc.), more frequent meetings, or specialized services that UCAPS does not provide.

• Students can speak directly to a therapist 24 hours a day, 7 days a week, by calling 773-325-CARE (2273) and selecting option one, when prompted.

• Students outside of North America should call +44.208.987.6588.

• Deaf or hard of hearing students, can use  TTY service by following the steps below:

  1. Dial 1-800-828-1140 

  2. Select (1) for Voice Relay service 

  3. Enter the number to be called or press “0” to reach an operator for assistance

Other 24/7/365 resources include:

National Suicide Prevention Lifeline

1-800-273-8255

Open 24/7/365

The Lifeline provides free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.

Crisis Text Line

Text “HOME” to 741741

Open 24/7/365

Texters can chat with a Crisis Counselor, a real-life human being trained to bring texters from a hot moment to a cool calm through active listening and collaborative problem-solving. 

IMAlive Online Crisis Network 

In a crisis situation when you are not able to keep yourself/someone or those around you/them safe, you need to go to or contact the nearest emergency room.

When calling 911, callers can request an ambulance for themselves or others experiencing a mental health crisis. The National Alliance of Mental Illness recommends: “Share all the information you can with your 911 operator. Tell the dispatcher that you or your loved one is having a mental health crisis and explain their mental health history and/or diagnosis. Request a trained Crisis Intervention Team-trained officer.”

If on campus, you can also contact public safety on Lincoln Park (1-773-325-7777) or Loop Campus (1-312-362-8400) for assistance.

Call 311 to request a welfare check if you are worried about someone or have not been able to reach them.

If the  person you are concerned about should be on campus, or you believe they are on campus, you can call Public Safety who can conduct a wellness check. Call 773-325-7777 in Lincoln Park or 312-362-8400 in the Loop.