Division of Student Affairs > Student Services > Counseling

Counseling & Psychological Services

Schedule an Appointment

Schedule an Appointment

Schedule an Appointment

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Let's Talk Program

Learn About Let's Talk

off campus referrals

Off-Campus Referrals

Find an Off-Campus Provider

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Sexual & Relationship Violence Prevention

Explore SRVP Resources


​Learn about DePaul's 24/7 Mental Health Support Line!​

​Hours & Locations

student center

Lincoln Park Counseling Center

9 a.m. - 5 p.m.
Monday through Friday*

2250 N. Sheffield Avenue
Student Center, Suite 350
Chicago, IL 60614

SW corner of Sheffield and Belden

lewis center

Loop Counseling Center

9 a.m. - 5 p.m.
Monday through Friday*

25 E. Jackson Boulevard
Lewis Center, Suite 1400
Chicago, IL 60604

SW corner of Wabash and Jackson

  • *On Wednesdays, all UCAPS staff are in Lincoln Park for staff training and development meetings.
  • UCAPS is open year-round, except for weekends and university holidays.​

In case of an Urgent or Life-Threatening Emergency:

  • Call 911, go to your nearest emergency room.
  • If you are on campus call Public Safety: 1-773-325-7777 (Lincoln Park) or 1-312-362-8400 (Loop).

​Counseling Services Offered

  • Free, goal-focused, collaborative, short-term, confidential, individual, and group counseling services for DePaul students.
  • Brief Screening & Consultations (BSC) over the phone.
  • Drop-in Emergent Care Services during office hours (Monday to Friday, 10 am to 4 pm).
  • Collaboration with faculty, staff, family, and friends who want to support student care.
  • Psychoeducational workshops and presentations for a variety of topics including adaptive coping skills, stress management, effective communication, relationships, time management, mindfulness, etc.
  • Assistance with community based referrals for therapy and psychiatry services.

Common Student Concerns

  • Academic Distress
  • Relationships
  • Family Discords
  • Self-Esteem
  • Eating Concerns
  • Identity Development
  • Life Transitions/Adjustments
  • Anxiety
  • Grief and Loss
  • Implementing Self-care
  • Depression
  • Racial/Cultural Concerns
  • Trauma
  • Substance Use

Accessing Services 

Talk to a 24/7 Care Line Counselor

  • Call 773-325-CARE (2273) and press 1, when prompted.  

Schedule an Appointment for Myself

  • FIRST-TIME @ UCAPS? Visit our Scheduling & Forms​ site and click the “I Am New and Need an Appointment" button to book a brief screening & consultation. 
  • RETURNING to UCAPS? Visit our Scheduling & Forms​ site and click the “I Am a Former Client and Need a New Appointment" button to book a brief screening & consultation. 
  • For in-person or telehealth appointments, call 773-325-2273 and press 2, when prompted. 
  • *Please, note that DePaul employees are not eligible for UCAPS services, regardless of course enrollment. This exclusion does not apply to “student workers" who have on-campus jobs through the Office of Student Employment. ​

Reschedule/Cancel my Appointment  

  • Please call 773-325-2273 and press 2, when prompted. 

Get referrals for Off-Campus Mental Health Services

  • To do a self-search for off-campus providers, please visit our Off-Campus Referrals page. 
  • To have a UCAPS counselor assist you with your search, follow the steps in “Schedule an appointment for myself.”  

Deaf or hard of hearing students, can use TTY service by calling 1 (855) 279-6759​.

​ ​Frequently Asked Questions

Full-time and part-time DePaul students enrolled in a degree program and currently-registered in classes during the quarter they seek services are eligible for UCAPS services. Services include: (in-person or telehealth) individual counselinggroup counseling, crisis intervention; and referrals to community providers and agencies. In addition, students enrolled in a degree program can access the 24/7 care line for mental health phone support services, regardless of class registration.

Students-at-large, non-degree seeking students and individuals enrolled in certificate programs may have a brief screening & consultation with recommendations and referrals for off-campus services. 

DePaul employees are not eligible for UCAPS (even if enrolled as a student). Employees seeking counseling services can contact the Employee Assistance Program or their HMO/PPO for more information.

UCAPS offers a goal-focused, time-limited, and collaborative approach to mental health services in which students work collaboratively with their therapists to focus on goals that would be completed in a short-term during their academic career at DePaul.

For long-term needs, students will be referred to providers in the community. In addition, students are referred out to community providers when student’s counseling needs are best met with higher level of care (partial program, inpatient treatment, etc.), more frequent meetings, or specialized services that UCAPS does not provide.

Students can speak directly to a therapist 24 hours a day, 7 days a week: by calling 773-325-CARE (2273) and selecting option one, when prompted.

Deaf or hard of hearing students, can use TTY service by calling: 1-855-279-6759.

Other 24/7/365 resources include:

National Suicide Prevention Lifeline


Open 24/7/365

The Lifeline provides free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.

Crisis Text Line

Text “HOME” to 741741

Open 24/7/365

Texters can chat with a Crisis Counselor, a real-life human being trained to bring texters from a hot moment to a cool calm through active listening and collaborative problem-


IMAlive Online Crisis Network 

Open 24/7/365


IMAlive is a live online network that uses instant messaging to respond to people in crisis.  Volunteers are trained and certified in crisis intervention 

Chicago Sexual Assault Hotline 

1-888-293-2080 in Chicago Metropolitan Area

1-630-971-3927 in DuPage County 

1-708-748-5672 in South Suburbs 

Open 24/7/365

Provides survivors of sexual violence and their significant others immediate support, crisis intervention, and local referrals. The volunteers and staff at the hotline have received extensive training in sexual assault crisis intervention.

Domestic Violence Hotlines

Chicagoland area: 1-877-863-6338 (Multi-lingual advocates available)

Everywhere else: 1-800-799-7233

Open 24/7/365

Highly-trained advocates are available to talk confidentially with anyone experiencing domestic violence, seeking resources or information, or questioning unhealthy aspects of their relationship.

The Trevor Project

Phone: 1-866-488-7386

Text: Text START to 678678

Chat: https://www.thetrevorproject.org/get-help-now/

Open 24/7/365

The Trevor Project is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender and questioning (LGBTQ) young people ages 13-24.

Trans Lifeline 


Open 9am-3am CST 

Provides direct emotional and financial support to trans people in crisis - for the trans community, by the trans community.  The Hotline was, and still is, the only service in the country in which all operators are transgender. Because of the particularly vulnerable relationship transgender people have with police, it is also the only service in the country with a policy against non-consensual active rescue.

The National Runaway SafeLine 


Open 24/7/365

Provides advice and assistance to runaways (or those who are considering running away), including resources, shelter, transportation, assistance in finding counseling, and transitioning back to home life. NRS frontline staff will also act as advocates and mediators if/as needed.

Illinois Coalition for Immigrant and Refugee Rights Family Support Hotline


Services available in English, Spanish, Korean, and Polish 

The purpose of the ICIRR Family Support Network (FSN) is to unify, build and coordinate a full range of support – legal, social services, ministry, law enforcement, and political action – for all families separated/impacted by the immigration system.

In a crisis situation when you are not able to keep yourself/someone or those around you/them safe, you need to go to or contact the nearest emergency room.

When calling 911, callers can request an ambulance for themselves or others experiencing a mental health crisis. The National Alliance of Mental Illness recommends: “Share all the information you can with your 911 operator. Tell the dispatcher that you or your loved one is having a mental health crisis and explain their mental health history and/or diagnosis. Request a trained Crisis Intervention Team-trained officer.”

If on campus, you can also contact public safety on Lincoln Park (773-325-7777) or Loop Campus (312-362-8400) for assistance.

Call 311 to request a welfare check if you are worried about someone or have not been able to reach them.

If the  person you are concerned about should be on campus, or you believe they are on campus, you can call Public Safety who can conduct a wellness check. Call 773-325-7777 in Lincoln Park or 312-362-8400 in the Loop.

Mental Health Screenings

Everyone experiences stress, sadness and anxiety from time to time—it’s part of life. But if you are feeling overwhelmed, depressed, or unable to do the things you once enjoyed, it may be time to assess your emotional health. If you are concerned about yourself or someone you love, take a few minutes to visit the mental health screening website to  complete a free anonymous self-assessment.

Online Resources