Division of Student Affairs > Support Services > Emergency Protocols

Emergency Protocols

​​IMPORTANT: If you or someone you know has attempted suicide and needs immediate medical attention, or a suicide is imminent, please call 911 immediately.

Crisis Services

University Counseling Services (UCS) provides brief crisis support to currently enrolled, degree-seeking DePaul students. Visit their Lincoln Park office in the Student Center suite 350 or call 773-325-7779.

Students in crisis who need to be seen the same day can walk into the Lincoln Park UCS (Student Center suite 350) office and be seen by a counselor. If possible, the student should call ahead at 773-325-7779 and let UCS know that they are coming. The student should tell the receptionist that they are in crisis and need to see someone as soon as possible.

Students can also speak to a counselor through the My Student Support Program (My SSP), 24/7, at no charge to the student by calling 866-743-7732 or through the My SSP app, which can be downloaded from Google Play or the Apple App store.

Students not in immediate crisis should stop by the UCS office in Lincoln Park or call in advance to schedule an initial consultation appointment with a counselor. In addition to the UCS services, the Dean of Students Office (DOS) responds to student behavioral concerns, notifies the campus community of student deaths and reports other crisis situations.

After hours (after 5 p.m. Monday through Friday and on weekends), students facing or dealing with an urgent crisis should call 911 or DePaul University Public Safety:

Public Safety, Lincoln Park Public Safety, Loop
773-325-7777 312-362-8400

Please note that this service is for URGENT CRISES ONLY.

Example of urgent crises:

  • Thoughts of hurting self
  • Thoughts of hurting other people
  • Have not eaten in a few days (not due to illness)
  • Recent victim of a physical or sexual assault
  • Concern over a student's whereabouts/li>

DePaul is committed to offering a secure and supportive environment for individuals who report incidents of sexual and relationship violence to receive resources and consider all available options. 

For general information and information about policies, law and reporting, please see the Title IX and Sexual and Relationship information on the Title IX website. The Office of Health Promotion and Wellness' Sexual and Relationship Violence and Prevention web page also provides this information, as well as a list of campus resources and hotlines.  

Students who are facing an unexpected, documented financial emergency to the extent that current circumstances will impede or suspend progress towards degree completion should contact the Dean of Students Office for more information about the criteria of this emergency fund and application process. Emergency funding is limited and granted on a case by case basis. Students must be actively enrolled to apply for emergency funding.

Emergency: 911
Chicago Police Department: 911 (Emergency)
Advocate Illinois Masonic Hospital 24-hour Crisis Line: 773.769.6200