Housing > Resident Resources > Terms & Conditions > Lincoln Park Student Housing Guide > Technology


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ll computer users must practice ethical behavior in their computing activities. Computing activities may only be used for lawful purposes. Abuse of computer privileges, including but not limited to illegal downloading, is considered a serious matter. For full details on expectations of the university computing services, please reference the Code of Student Responsibility.

Connecting to the Internet

Each room is equipped with one high-speed data jack (orange) per person or a WiFi access point with wired data jacks. A wireless network is also available for convenience. Information Services (IS) recommends that residents use the wired network as the primary network connection for optimal performance and security.

  • How to connect phones, computers and tablets to DePaul’s wireless network: wifi.depaul.edu
Personal routers, including wireless routers, may not be used on DePaul’s network. Violations of this, or any other technology-related policy, may result in network connectivity being temporarily or permanently disabled. Click here to view the Acceptable Use Policy/Network Security and others associated with DePaul’s residential network.

Streaming TV Services

DePaul provides each resident of the Lincoln Park Campus a streaming TV account through Philo. This service provides live streaming TV for 60+ channels, cloud DVR to record shows and programs, and can be accessed anywhere on- or off-campus. This account will remain active while living in a Lincoln Park Campus residence hall space and will be deactivated upon moving out. (Please note, for residents of traditional-style halls, the Philo account is deactivated during the winter break closure but will be reinstated upon return to campus in January. Apartment residents are not affected.)​

Residents may access Philo using their phone, computer, or a streaming device such as Amazon Fire TV, Roku, etc. Residents can register streaming devices on the DePaul network by navigating to go.depaul.edu/netdevices.

Wired cable TV service, which includes local channels and sports programming, is provided in community lounges. Traditional wired cable TV service is not provided in residents' rooms or apartments, as we now offer Philo Streaming TV to all residents.

Technology Support Center (TSC)

The TSC provides technical assistance for DePaul-supported software, systems, and services. 

TSC contact information:

Genius Squad

At Genius Squad support desks on the Lincoln Park and Loop campuses, technicians can assist with data recovery, operating system installation, hardware upgrades, wireless assistance, virus and spyware removal, and general system maintenance. Visit go.depaul.edu/gs for locations and hours.​