Please use one of the boxes below (i.e., your current status) to submit a DePaul Housing-related question or request.
Current on-campus residents
Students currently living on DePaul’s campus may seek assistance from the Housing & Residence Life office inside Centennial Hall, 2345 N. Sheffield Ave., Suite 301 during business hours 9:00 a.m – 5:00 p.m. See details below regarding additional evening support services.
EmailProspective students/residents
Prospective students interested in on-campus housing may complete the form to submit a support request. From the dropdown menus, select Campus Life >> Housing.
Submit request
Office Hours
During regular business hours 9:00 a.m. – 5:00 p.m., on-campus residents may contact the main HRL office for assistance with any of the following:
• Cancel a housing agreement
• Change a meal plan
• Questions about housing assignments
• Process room change or campus change requests
• Resident check-in and check-out
• Submitting or following up on work orders
• Access assistance (lost keys, lock changes, missing DePaul IDs)
• Questions about room damage or damage billing
• Questions about Health & Safety Inspections or Facilities projects
• Respond to daytime (9:00 a.m. – 5:00 p.m.) facilities emergencies within housing
After Hours Assistance
Evening support is also available through the main HRL office Monday-Friday between the hours of 5:00 p.m. – 9:00 p.m. During this time, the HRL chat and email will not be monitored, and our staff will focus on addressing urgent student concerns such as lockouts and lock changes, urgent facilities concerns, and other time-sensitive issues as needed.
LiveChat
Current and prospective students may also use the LiveChat feature on our website to begin a live chat with a Housing & Residence Life representative. LiveChat is available during business hours, Monday-Friday, from 9:00 a.m. - 5:00 p.m., not including holidays/observances.