Department of Housing > Resident Resources > Terms & Conditions > Lincoln Park Student Housing Guide > Inspection & Repairs
An offensive odor is an odor of such intensity that it becomes apparent or bothersome to others. Student housing has the right to rid the room of the odor at a cost to the resident if they not comply with the request to eliminate the odor immediately. Residents should report any offensive odors to their repective area office.
DePaul Housing requires residents to complete a health & safety online workshop during the Fall Quarter and again during the Spring Quarter. The workshop will be emailed to all residents at the primary email address provided. All instructions requiring compliance with policies must be followed or disciplinary action may be taken and monetary fees applied. With regard to room cleanliness, acceptable health practices must be observed. All rooms may also be inspected while the halls close for winter break in order to ensure that no health or safety problems exist. Residents may be assessed fees at any point if DePaul Housing staff determine violations are present. All decisions by DePaul Housing and Residential Education related to damages and room condition are final. All residents in a unit will be assessed fees should a unit fail its health and safety inspection twice. In addition, should DePaul Housing staff cite items in the room for infractions that would be considered of a serious nature and viewed as posing potential harm to the residents and hall community, a fee of $150 per person may be assessed to the residents. Serious-nature infractions and prohibited items include, but are not limited to:
If a unit needs repairs, please use our work order process.
Repair requests must be submitted online. To expedite service, please be as detailed as possible and send no more than one work order or repair request per the work order form. For example, if reporting a broken light switch and a heating issue, two work orders must be submitted. Please specify the location of the problem (e.g., the light switch in the bathroom). Work orders are only processed during business hours, Monday through Friday, when the university is open.
To report a problem that requires the immediate response of a staff member (e.g. overflowing toilet, loss of electricity, leak/flooding, etc.), please call rather than placing a work order.
Residents should treat any sort of leak or flooding as an emergency. Report leaks or flooding to the area office 9:00 a.m. to 5:00 p.m., Monday through Friday, and to Public Safety at (773) 325-7777 outside of these times. Residents may be held accountable for damage if leaks or flooding are not reported in a timely manner.
If a resident has pest concerns in a room, immediately report a potential problem via the work order system. DePaul Housing has protocols in place with Facility Operations and a pest control vendor to manage any reported cases. There is a regular schedule maintained for pest control of common areas. It is the resident's responsibility to prepare the room or apartment for treatment, if applicable. Failure to maintain a residence in a satisfactory condition (i.e., clean of waste and debris) may be grounds for a damage billing fee to the student account. Notifications of treatment will be sent out prior to the service. When pest control remediation requires residents to clean and/or launder personal items, residents are responsible for taking care of this on their own. DePaul University does not cover the cost of cleaning or laundering personal items.
When facility-related issues arise, communication will be sent out to students via notices in halls, emails, or posters. Emergency maintenance updates will be posted on the electronic display monitors in the residence halls when necessary.
Housing, ResEd, and Facility Operations maintenance staff will follow social distancing and face mask requirements when entering students' rooms and apartments.
All heating, ventilation, and air-conditioning* (HVAC) equipment is controlled and maintained by the engineering staff. It is the university’s policy to maintain the following seasonal temperatures: