Information Services > Services > Wireless

DePaul University WiFi

  • DePaul Eduroam WiFi

    DePaul Students, Faculty, Staff, and Alumni should use this
    option to set up the DePaul Eduroam WiFi network.

    Setup Your WiFi

  • Guest WiFi

    Guest users can use this option to register for either
    sponsored access or conference user access.

    Guest WiFi information

  • Non-802.1X-Capable Devices

    Use this option to connect a device that is unable to connect
     to the Eduroam WiFi network (e.g. a gaming console).

    Legacy device information

WiFi FAQs

How do I connect to the WiFi network?

For detailed instructions on how to set up the DePaul Eduroam network, please visit the Eduroam Information​ page.

Where is WiFi available?

The DePaul Eduroam wireless network is available in most locations throughout the university. Particularly, WiFi coverage is available in all classrooms and in many open areas where students frequently congregate.​​

​Which wireless network should I use?

DePaul has three wireless networks.

  • The majority of users/devices should use Eduroam. It is the most secure and provides the user with the most flexibility. See the Eduroam Information page for more details. 
  • Guests visiting the university for a conference, or those who have​ a faculty or staff member sponsoring their access, should use the depaul network. See the Guest WiFi page for instructions.
    • The depaul network can also be used by DePaul affiliates to get a device initially configured for the eduroam network.
  • The dpupsk network can be used with devices that aren't able to use the eduroam network due to device limitations. Information is available on the Legacy Devices page.
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My device won't connect; what should I do?

If you are a DePaul student, faculty, staff, alumnus, or Friend of DePaul and are having trouble using the wireless network, please consult the Eduroam Information page, which has specific instructions to help you configure your device. If you are a guest, please see the Guest WiFi page for connection help.

If you are still having an issue after consulting the pages referenced above, please contact the Technology Support Center or visit the Genius Squad.

How can I improve the speed of my wireless connection?

​When utilizing a wireless network, there are several factors that affect the speed of your connection. 

  1. ​There is a strong relationship between speed and signal strength. If your signal looks weak (usually represented by a signal strength meter in the wireless settings on your device), your speeds are going to be slow.​ Try moving to a different area, and please open a case via the Technology Support Center to let us know about areas where coverage is poor.

  2. In busy areas with lots of people, the available wireless access points will be shared by all, dividing the available speed each access point has with all users that are connected. If you can, find a less crowded area; speeds should be noticeably higher.

My device isn't able to connect to Eduroam; what should I do?

Not all devices are capable of connecting to Eduroam. Some legacy and specialized devices like gaming consoles will only connect to a network using a PSK (pre-shared key) or password. At DePaul, this network is called dpupsk and you can find instructions for connecting and using it here​.

Can I install my own WAP (wireless access point)?

No; such an installation violates the Acceptable Use Policy for DePaul's network. Unauthorized access points make it difficult for Information Services to provide good WiFi service because the use of air space is uncoordinated within the university. Users deploying their own access points can jeopardize the integrity of the existing wireless network. For instance, wireless users may unintentionally connect to rogue access points, making connectivity either difficult or impossible. Furthermore, rogue access points severely jeopardize the security of the DePaul University network because they are not secured and managed in compliance with Information Services standards. If you or your college or department need additional wireless access, please contact Information Services. This will ensure that you are in compliance with standards and policies and it will also save you time and money.​​

What is SecureW2 JoinNow?

The University has contracted with a cloud vendor service to assist with user device wifi setup.  This service is used for both setup of the Eduroam wifi network and also for certificate generation/installation in order to authenticate via EAP-TLS. 

    
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