DePaul University Information Services

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Welcome to Information Services
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HELP DESK

The Help Desk (helpdesk.depaul.edu) is a central resource for all your technology needs and questions.

VISIT THE HELP DESK

KNOWLEDGE BASE

The Knowledge Base is home to a robust, helpful, and ever-increasing collection of tech information.

VISIT THE KNOWLEDGE BASE

Information Services, commonly known as IS, is an administrative business unit of DePaul University that offers a broad range of technology services designed to meet the hardware, software, network infrastructure, telecommunications, and technical support needs of our students, faculty and staff. Information Services is also responsible for the maintenance and support of the university’s classroom technology, computer labs, and wired and wireless connectivity to DePaul’s network.

SERVING DEPAUL'S TECHNOLOGY NEEDS

Information Services offers a range of tech support for the DePaul community including the Help Desk, Genius Squad, ID Services, and Classroom Technology Support.

VIEW TECH SUPPORT OPTIONS

FREE AND DISCOUNTED SOFTWARE FOR STUDENTS

Students at DePaul get software perks! Information Services would like to highlight several free or discounted software applications and services available to current DePaul students.

VIEW SOFTWARE AND SERVICES

RESOURCES FOR PROSPECTIVE STUDENTS

Are you a student thinking about coming to DePaul? Check out some of the technology highlights around campus.

TECH RESOURCES

COMMON TECH TOPICS

Are you registered for BlueKey MFA? Reset your password without the Help Desk.

BlueKey MFA registration information

Contact the Security team about an issue or concern and see the latest updates.

Visit the Information Security page

Review the Getting Started: Technology Checklists. Everything you need to know to get the most out of technology at DePaul.

Check out the tech checklists

Where can I learn more about my BlueKey login credentials and multi-factor authentication (MFA)?

BlueKey information

What are the U-Pass requirements, eligibility, and distribution dates?

See U-Pass details

The process to get a Blue Demon Card begins online. A new, fast, and convenient online photo submission process is available for REGISTERED students, active staff, and active faculty.

Online photo submission info

LATEST NEWS AND UPDATES

Here are the latest updates and notifications from Information Services. Make sure to also visit helpdesk.depaul.edu to see more technical updates such as maintenance and downtime notices.


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Security Training Videos

September 12, 2022

Take a few minutes to watch these quick and helpful training videos and protect yourself online with more secure devices, better passwords, and strategies to prevent malicious hacking attempts.

Watch Training Videos

Software Benefits for Students

August 30, 2022

All current DePaul students get software discounts and benefits, including Office 365 products for personal use on computers and mobile devices.

Read More