Information Services > Help & Support

Help & Support

Help Desk

Daley Lab
The Help Desk provides technical assistance via phone, email and web for current DePaul students, faculty and staff. We support computers, network access, telephones, email accounts, and university instructional and administrative software. We can troubleshoot and resolve hardware and software related issues with both the Mac and Windows operating systems.

Classroom Emergency Hotline

If you experience problems with the classroom technology during your class, press the Classroom Technology Hotline button on the phone next to the podium (or dial extension 2-5900) to speak with a support specialist.

Genius Squad

The Genius Squad is DePaul's premiere technical support service for current students. We offer free technical support for computers, mobile devices, and other personal electronic devices. The Genius Squad can assist with wireless setup, phone configuration for email access, virus and malware removal, software installation and troubleshooting, hardware diagnostics, installation of common upgrade components, and a variety of other technical services.

Blue Demon Card Offices

Blue Demon Card offices issue physical Blue Demon Cards to students, faculty, and staff members. We also distribute CTA Ventra U-Pass transit cards.