Help Desk
The
Help Desk provides technical assistance via phone, email and web for current DePaul students, faculty and staff. We support computers, network access, telephones, email accounts, and university instructional and administrative software. We can troubleshoot and resolve hardware and software related issues with both the Mac and Windows operating systems.
Classroom Emergency Hotline
If you experience problems with the
classroom technology during your class, press the Classroom Technology Hotline button on the phone next to the podium (or dial extension 2-5900) to speak with a support specialist.
Genius Squad
The
Genius Squad is DePaul's premiere support service for current students. We offer free technical service and support for desktops, laptops, phones, tablets, and other personal electronic devices. The Genius Squad can assist with wireless setup, virus and malware removal, hardware repair, RAM upgrades, phone configuration for access to email, and a variety of other technical services.