Information Services > Help & Support > Common Service Requests

Common Service Requests

Student Service Requests

These service requests are only available during certain periods of the academic year. Learn more about U-Pass or Blue Demon Card.

Employee Service Requests

Email and Resource Accounts

Labs and Classrooms

Computers, Phones, and Hardware

Blogs, Static IP, and Websites

Faculty and/or Staff Software and Systems

Blue Demon Card and Card Readers

Networks, Storage, WiFi, Servers, and Data Centers

Projects and Technology Requests

Get Tech Help

Is something broken or not working properly? Self-help information is available by searching the knowledge base or reach out to the Help Desk:

When to contact the Help Desk

  • Login, email, MFA or password issues
  • Trouble accessing or using D2L, Campus Connect, and other apps, systems, or services
  • Computer, network, printer, or WiFi problems
  • Problems with Microsoft 365 apps or other licensed software
  • Mobile Blue Demon Card
  • Computer labs and classroom software
  • Many other technical problems