Common Service Requests

Student Service Requests

These service requests are only available during certain periods of the academic year. Learn more about U-Pass or Blue Demon Card.

• U-Pass opt-out form
• Mail my Ventra U-Pass card
• Mail my physical Blue Demon Card

Employee Service Requests

Email and Resource Accounts

• New resource mailbox (shared email: admission@depaul.edu, for example)
• Update to an existing resource mailbox
• Request or update email distribution lists
• Friend of DePaul BlueKey/BlueM@il account request
• Delete Outlook/Exchange account for Friends of DePaul and other non-employee access
• Email retention policy change request
• Mailman forum request: DePaul faculty and staff can use this form to request a mailing list for their university-related course, field, or organization.
• CRM Request: Request for a targeted communication to members of the university community
  

Labs and Classrooms

• Reserve a PC classroom for a single event, meeting or class
• Lab or classroom software installation request: This form is used to request the installation of courseware applications in the University's labs and PC classrooms.
  

Computers, Phones, and Hardware

• Standard work computer order
• Computer (hardware) accessory request: headset, dock, monitor, keyboard, etc.
  
• Move, add, change or new employee phone
• Projector, microphone, DVD, CD, cassette, or other technology request
  

Blogs, Static IP, and Websites

• Request a subdomain under depaul.edu
• Request a department blog
• Request a static IP address for a computer with a wired connection
  

Faculty and/or Staff Software and Systems

• Desire2Learn (D2L) requests (add user, copy course content, create a course, combine courses, etc.)
• Panopto streaming media account request
  
• Request implementing eFax within a department
• Request access for ImageNow account setup, updates or removals
• PeopleSoft and BlueSky access request: additional details can be found here
  

Blue Demon Card and Card Readers

• Mail my physical Blue Demon Card
• Door/card reader access request or schedule change

Networks, Storage, WiFi, Servers, and Data Centers

• DePaul guest WiFi access request
• Network install request: Request a new network wall installation or activation
  
• Network folder request (U: Drive and W: Drive)
• Request, update, or replace a server, data center, or data warehouse
• Data warehouse access request