Alerts
These alerts detail any service impacts, unplanned outages, critical security issues such as widespread virus outbreaks or phishing scams. If you have any questions about these service impacting issues, or want to know how they might affect you, please contact the Help Desk.
IS Updates
This list will include some details around what is new and changing within Information Services and the services we support. Here you can find a listing of planned system updates, upcoming maintenance, and major project updates.
| Event | Description | www.depaul.edu Server Maintenance Date: Dec 14, 2018 10:00 AM
Services:This will only affect one of the www.depaul.edu redirect servers.
User Impact:This is a minor update to install a new certificate. Information Services does not anticipate any user impact from this maintenance. | Information Services system engineers will be performing some minor maintenance on one of the www.depaul.edu redirect servers. This maintenance will be performed on Friday, December 14, at ~10AM. |
ImageNow Upgrade Date: Dec 14, 2018 3:00 PM
Services:ImageNow Web, Client, and Scanner Access
User Impact:During this upgrade period, ImageNow will be unavailable for use. End-users will need to re-install their desktop clients once the upgrade is complete | Inforamtion Services will upgrade the ImageNow system beginning at 3:00pm on Friday, December 14 and continue through Sunday, December 16. The system will be up and available by 7:00am the morning of Monday, December 17. |
Loop Data Center Network Maintenance Date: Dec 15, 2018 8:00 AM
Services:This work will affect network connectivity for all servers within DePaul's Loop data center. This will affect all systems housed in the loop.
User Impact:During this maintenance period, network connectivity for all servers in DePaul's Loop data center will be periodically interrupted for short periods. This will mean a loss of network connectivity for all servers in the Loop, and any users logged on at that time will lose access to those systems. | Information Services will be performing maintenance on networking equipment within DePaul's Loop data center on Saturday, December 15, beginning at ~8AM. It is expected that this work will be completed no later than noon. |
Loop Data Center Network Maintenance Date: Dec 16, 2018 8:00 AM
Services:This work will affect network connectivity for all servers within DePaul's Loop data center, along with all CDM servers housed in the CDM 3rd floor data center.
User Impact:During this maintenance period, all servers in DePaul's Loop data center and the CDM 3rd floor data center will be moved to a new firewall. This will mean a short loss of network connectivity for all servers in the Loop, and any users logged on at that time will lose access to those systems. | Information Services will be performing maintenance on networking equipment within DePaul's Loop data center on Sunday, December 16, beginning at ~8AM. It is expected that this work will be completed no later than noon. |
Lab Software License Maintenance Date: Dec 17, 2018 10:00 AM
Services:The license server software titles listed here will be impacted. ArcGISAutodesk Product Design Suite UltimateENVI/IDLFinaleIDEAMapleMATLABMinitabOriginSibeliusSPSS AmosSPSS ModelerSPSS StatisticsVectorworksZoomText
User Impact:Access to these software titles on lab workstations, as well as admin computers configured to connect to the license manager, may be lost for the majority of time during this maintenance. | IS engineers will be migrating to a new server for support of Lab software licensing on Monday, December 17, beginning at around 10:00 AM. This work is expected to be completed by 4:30PM. |