Information Services > About > System Updates

System Updates

​​​Alerts

These alerts detail any service impacts, unplanned outages, critical security issues such as widespread virus outbreaks or phishing scams.   If you have any questions about these service impacting issues, or want to know how they might affect you, please contact the Help Desk

Alert Description

IS Updates

This list will include some details around what is new and changing within Information Services and the services we support.  Here you can find a listing of planned system updates, upcoming maintenance, and major project updates.

Event Description

Mobius Upgrade

Date: Jan 22, 2020 5:00 PM
Services:
This work will affect the Mobius report archiving system.

User Impact:
During the time this work is being done, users will not be able to access the Mobius system.
Information Services System Admins will be performing an upgrade of the Mobius production system beginning on January 22, at ~5PM. The upgrade/migration is expected to complete by end of day Thursday, January 23.

Windows Production Server Maintenance

Date: Jan 26, 2020 1:00 AM
Services:
This will impact all Windows production servers. 

User Impact:
Servers will reboot after patches are applied, so there will be some (possibly intermittent) service downtime for some applications. 
Information Services will be applying Microsoft Windows updates to all Production Windows servers on Sunday, January 26, 2020, between 1am - 4am. All servers impacted will be rebooted after updates are applied successfully.

Network Equipment Maintenance

Date: Jan 26, 2020 7:00 AM
Services:
This work is being done on network load balancing equipment in DePaul's main data center.

User Impact:
We do not anticipate any noticeable user impact from this work.
Information Services will be performing maintenance on network equipment Sunday, January 26, beginning at 7AM.

Tableau Server Upgrade

Date: Jan 31, 2020 12:00 PM
Services:
This will impact DePaul's Tableau server

User Impact:
Reports on the server will be unavailable, and report creators will not be able to upload new reports during this maintenance time.  We anticipate this should be complete by 1PM.
DePaul's Tableau server will be upgraded to version 2019.4.1 on Friday, January 31, beginning at ~12PM.