Information Services > About > System Updates

System Updates

Alerts

These alerts detail any service impacts, unplanned outages, critical security issues such as widespread virus outbreaks or phishing scams.   If you have any questions about these service impacting issues, or want to know how they might affect you, please contact the Help Desk

Alert Description

​​  

IS Updates

This list will include some details around what is new and changing within Information Services and the services we support.  Here you can find a listing of planned system updates, upcoming maintenance, and major project updates.

Event Description

McAfee VirusScan Enterprise Patch

Date: Apr 24, 2018 3:00 PM
Services:This will only affect McAfee VirusScan Enterprise clients for computers resident on the DePaul network.
User Impact:We do not expect any user interaction or system reboot is required for update completion.
Starting on the afternoon of Tuesday April 24, we will release patch 10 for VirusScan Enterprise to all DePaul computers resident on the DePaul network. We will phase the update slowly throughout the network, so it will take at least a week before the update becomes available to all areas of the network. We will be monitoring progress as machines apply the new patch.

DePaul DNS Maintenance

Date: Apr 26, 2018 9:00 AM
Services:This will only affect one of DePaul's DNS servers.
User Impact:We do not anticipate any impact from this maintenance work.
DePaul System administrators will be making some updates to DePaul's production DNS servers on Thursday, April 26, at ~9AM.

PeopleSoft HR Environment Patching

Date: Apr 26, 2018 4:30 PM
Services:PeopleSoft HR Environment
User Impact:The HR System has multiple active web servers, and the patches will be applied in sequence, so we do not anticipate any downtime during this maintenance work.
Critical security patches from Oracle will be applied to production (HRPRD90) on April 26, beginning at ~04:30 PM.

Mac Lab Computer Maintenance

Date: Apr 26, 2018 11:00 PM
Services:This will only affect Mac computers in Labs managed by Information Services.
User Impact:Macs will restart after security updates are applied (but the labs should be closed at this time).
Information Services will be releasing security updates for all lab Mac computers on Thursday, April 26, beginning at ~11PM.

Splunk System Maintenance Downtime

Date: Apr 26, 2018 11:00 PM
Services:This will impact the entire Splunk system
User Impact:Splunk will be unavailable for ~10-20 minutes during the maintenance period but data will propagate into the system once it is back up and running.
IS Systems Engineers will be performing some maintenance on the Splunk environment beginning Thursday, April 26 at 11PM. This work will require a resetart of the indexers, so searching will be down for ~10-20 minutes while this occurs.

Lincoln Park Campus Network Maintenance

Date: Apr 27, 2018 10:00 AM
Services:This work will impact equipment serving all network connectivity (wired and wireless) in the Clifton and Sheffield Parking facilities.
User Impact:All network connectivity will be lost in Clifton and Sheffield Parking facilities.
Information Services network engineers will be replacing some network equipment serving the DePaul LPC campus. This maintenance will be done on Friday, April 27, beginning at ~10:00 AM.

PeopleSoft HR Maintenance Downtime

Date: Apr 29, 2018 12:01 AM
Services:This will impact the PeopleSoft HR/Payroll system.
User Impact:During this time, there will be no access to the PeopleSoft HR/Payroll system
PeopleSoft HR/Payroll (HRPRD92) system will be unavailable Sunday, April 29 beginning at 12:01AM, while IS administrators update the database server. The maintenance is expected to be completed by noon on Sunday, April 29.

Windows Production Server Patching

Date: Apr 29, 2018 1:00 AM
Services:This will affect all Windows Production environment servers.
User Impact:All servers will be rebooted after updates are applied successfully, so some systems may experience a brief (10-20 minute) period of downtime.
Information Services will be applying Microsoft Windows updates to all Production servers on Sunday, April 29, 2018, between 1am - 4am. All servers will be rebooted after updates are applied successfully.

Lincoln Park Campus Network Maintenance

Date: Apr 30, 2018 10:30 PM
Services:This work will impact equipment serving all network connectivity (wired and wireless) in the SAC, floors 4&5.
User Impact:All network connectivity will be lost in SAC, floors 4&5.
Information Services network engineers will be performing maintenance on some network equipment serving the DePaul LPC campus. This maintenance will be done on Monday, April 30, beginning at ~10:30 PM, and expected to complete by 2:30 AM on May 1.

 

​​​​​​​