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System Updates

Alerts

These alerts detail any service impacts, unplanned outages, critical security issues such as widespread virus outbreaks or phishing scams.   If you have any questions about these service impacting issues, or want to know how they might affect you, please contact the Help Desk

Alert Description

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IS Updates

This list will include some details around what is new and changing within Information Services and the services we support.  Here you can find a listing of planned system updates, upcoming maintenance, and major project updates.

Event Description

eFax System Maintenance

Date: Aug 15, 2019 9:00 PM
Services:This will only impact the eFax system.
User Impact:The E-fax system may be down at various times during the testing period
Information Services Administrators will be making some updates to server connections for DePaul's eFax system (fax.depaul.edu). This maintenance will begin on Wednesday, August 15, at ~9PM.

Loop Network Maintenance

Date: Aug 16, 2019 6:30 AM
Services:The switch replacements will impact the switch stacks on Lewis 10, 11, 12, and 14, affecting all wired and wireless connections.
User Impact:Wired and wireless access on floors 10, 11, 12, and 14 in Lewis will be unavailable from 7am to 8am.
Information Services network engineers will be performing maintenance on some network equipment serving the DePaul Loop campus. This maintenance will be done on Friday, August 16, beginning at ~6:30AM.

Loop Network Maintenance

Date: Aug 20, 2019 7:00 AM
Services:This work will impact equipment serving all network connectivity (wired and wireless) to floor 8 of the DePaul Center.
User Impact:Network connectivity will be lost (wired and wireless) to floor 8 of the DePaul Center.
Information Services network engineers will be performing maintenance on some network equipment serving the DePaul Loop campus. This maintenance will be done on Tuesday, August 20, beginning at ~7AM.

File Server Maintenance Work

Date: Aug 22, 2019 10:00 PM
Services:This work will affect the individual user network folders (U-Drives) for users whose first names begin with the following letters: A,B,C,G,H,I,M,N,O,S,T,U,V
User Impact:During this time, there will be some short periods when users of these folders will be unable to access their U: drivefolders. The maintenance is expected to be approximately 2 hours in total.
Information Services will be migrating employee personal U:Drive data to new network file servers on Thursday, August 22, beginning at ~10PM, and should be completed by midnight

File Server Maintenance Work

Date: Aug 29, 2019 10:00 PM
Services:This work will affect the individual user network folders (U-Drives) for users whose first names begin with the following letters: D,E,F,J,K,L,P,Q,R,W,X,Y,Z
User Impact:During this time, there will be some short periods when users of these folders will be unable to access their U: drivefolders. The maintenance is expected to be approximately 2 hours in total.
Information Services will be migrating employee personal U:Drive data to new network file servers on Thursday, August 29, beginning at ~10PM, and should be completed by midnight

 

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