Human Resources > Plan Change FAQ
Please check out the information below regarding the October 2017 Plan Changes.
All participants with a balance at TIAA and/or Fidelity, regardless of employment status, will be affected by these changes. All accounts will be charged their own specific recordkeeping fees, whether at Fidelity or TIAA or both.
a) Fidelity: As of October 1, 2017, Fidelity’s recordkeeping charge will be a flat $72 per annum (billed quarterly at a rate of $18).
b) TIAA: As of December 20, 2018, TIAA’s recordkeeping charge will be 0.08% annually per account, or $8 per every $10,000 of assets in the account (billed quarterly at a rate of 0.025% per quarter, or $2.50 per every $10,000 maintained in your account balance at TIAA).
i. Self Service > Benefits > 403(b) Contributions
Whether you have Fidelity or TIAA as your vendor, you will need to log into your Fidelity account. (If you have never created a Fidelity account, follow the steps in question 10.) Click on Update on the log in page and enter your log in information. Once you are logged in, click on Contribution Amount, and then Retirement Providers. Update the contribution percentage by provider and select “Change Retirement Provider Elections”.
If you want to transfer your existing assets to the other vendor, please contact the vendor where you funds are currently invested and tell them you want to do a plan to plan transfer. They will be able to provide the necessary paperwork and the next steps.
i. Fidelity: 800-343-0860
ii. TIAA: 800-842-2776
**Note, this is for existing assets only. For future contributions from future paychecks, please see Question 9.**
Go to www.netbenefits.com/DePaul and click on Enroll Today. You will need to enter your name, date of birth, and last 4 digits of your SSN. Once that has been verified, you will need to create a username and password. Note, If you have an account at Fidelity from a previous employer, you can use your existing username and password to log in. If you encounter issues logging in, please call Fidelity directly at 800-343-0860.
Call Fidelity at 800.343.0860 or TIAA at 800.842.2776. You can also contact DePaul's Benefits Department.