Information services is currently working to certify macOS 10.15 Catalina for DePaul owned devices. Please do not upgrade your machine until this certification has been completed.
Operating System Support
The Technology Support Center (TSC) is able to provide troubleshooting support for macOS versions 10.13 (High Sierra) and higher that are installed onto DePaul purchased, Technology Depot-provided, computers. The TSC will reinstall the appropriate operating system upon customer request, or as needed to resolve a computing issue. Please note that the TSC does not support dual boot disk partitions such as Boot Camp, Parallels or VMware Fusion. For assistance with any operating system or hardware issues please contact the Help Desk
The TSC is able to provide support for applications that are included on the operating system as configured by the Technology Depot. The TSC will provide installation, configuration, and limited troubleshooting support for specialized or custom applications as long as licensing requirements are met and software is approved and purchased accordingly. For more information about the software that is installed on DePaul imaged computers please visit Software for DePaul Use. For any assistance with any of these supported applications please contact the Help Desk.