Information Services > Services > Computers > Macs on Campus

Macs on Campus

​Operating System Support

The Help Desk is able to provide troubleshooting support for macOS versions 10.13 (High Sierra) and higher that are installed onto DePaul purchased, Technology Depot-provided, computers. The Help Desk will reinstall the appropriate operating system upon customer request, or as needed to resolve a computing issue. Please note that the Help Desk does not support dual boot disk partitions such as Boot Camp, Parallels or VMware Fusion. For assistance with any operating system or hardware issues please contact the Help Desk.

Application Support

The Help Desk is able to provide support for applications that are included on the operating system as configured by the Technology Depot. The Help Desk will provide installation, configuration, and limited troubleshooting support for specialized or custom applications as long as licensing requirements are met and software is approved and purchased accordingly.  For more information about the software that is installed on DePaul imaged computers please visit Software for DePaul Use.  For any assistance with any of these supported applications please contact the Help Desk.