Early 2025: New computers will come with Windows 11
Starting early 2025, new DePaul-issued Windows computers will be delivered with the Windows 11 operating system. Delivering new computers will be the first step in upgrading all employee computers to Windows 11.
Employees currently using a Windows computer
DePaul employees currently using a Windows-based work computer with an older version will be upgraded at a later date. Depending on the device hardware, existing computers in the field will either be upgraded to Windows 11 or replaced. Although the process to upgrade existing work computers will take some time, Information Services has set a deadline to move all computers to Windows 11 by summer 2025. Windows 10 and earlier versions will no longer be supported by Microsoft after the end of September 2025. This upgrade will enhance the quality and efficiency of DePaul-owned computers and improve security.
DePaul faculty and staff will see a pop-up message on their DePaul-issued Windows computers if your computer does not support Windows 11 and needs to be replaced. More upgrade details will come later as they become available.
Look for an email to your BlueM@il or a pop-up message on your DePaul computer and follow the instructions:
Testing Windows 11
For any DePaul faculty or staff members who are concerned about switching to Windows 11, they are encouraged to replace an older computer in their department (during or after early 2025) with a new Windows 11 device. This device can be used to test the functionality of vital applications, programs, and systems within your area before the entire group upgrades to Windows 11. We encourage your department contact your vendor to acquire Windows 11 compatible hardware/software as needed.
Ordering new computers
If you are due for a new computer, please wait until Windows 11 is available on new laptops if possible. Learn more about specific dates on this page when they are available. Please talk to your supervisor or manager about the computer ordering process for your department.
Computer ordering process
- Receive approval for a new computer from your manager, supervisor, or budget manager.
- Please review this employee computer ordering page and submit computer order.
- You will receive a message from ServiceNow to your BlueM@il when the order has been approved.
- Look for another notification from ServiceNow when your computer is ready for pickup. The message will include pickup location and hours of operation.
Learn more about the pickup and setup process for your new Windows 11 work computer at go.depaul.edu/win11setup.
Salvaging old computers
Once a new computer order is approved, DePaul employees are required to turn their old computers into Procurement Services. Old computers will no longer be functional, and it's important for data security to follow the proper salvage procedures. Please reach out to your office, school, or department's administrators or your manager. Most areas of the university have a budget manager or administrator that will have instructions for properly disposing of all computers.
Devices are disposed of by Procurement Services or authorized service providers in accordance with the
Salvage of University-Owned Equipment policy. Users are required to return the devices to Procurement Services or authorized service providers when they are no longer needed or eligible for use.
Devices are erased by Procurement Services or authorized service providers before disposal. Users are required to back up any personal or important data on the devices before returning them for salvage. Once you are ready to turn in your old computer, please review the salvage policy linked above.
Getting assistance
The Information Services team understands the organizational challenge this may present to DePaul employees and their schools, departments, or other areas. Information Services is here to assist you.
If you have questions about the Windows 11 upgrade, please reach out to the
Help Desk. Look for more information about the upgrade to Windows 11 in the coming months on this page (shortcut is
go.depaul.edu/windows11).
Labs and classrooms
University lab/classroom is planned to be upgraded to Windows 11 for fall 2025. Faculty, please update courseware and teaching material accordingly.