The most appropriate response to students who disclose their personal concerns to you is to:
- Listen.
- Empathize with their feelings and be genuinely supportive.
- Keep your own limits in mind; do not get more involved in the student’s life than is comfortable or appropriate for you (in terms of how long the conversations continue, how frequently personal conversations occur, when and where they take place, and how much is expected of you).
For students who seem to need more than you are able or willing to provide, or if professional counseling seems necessary, refer the student to UCAPS for an initial consultation and individual brief counseling or a referral. Tell the student that these services exist to provide confidential assistance to students managing problems like theirs.
While it is important to respect the student’s privacy, faculty or staff members are not bound by professional standards of confidentiality, as are licenced clinicians. There are times when it is appropriate and necessary to discuss concerns and observations about a troubled student with others who might be helpful. For example, Title IX requires that when an individual who is a "responsible employee" learns of sex discrimination, including harrassment and sexual or relationship violence, the responsible employee must promptly report specific information, including the identity of the reporting student to DePaul's Title IX Coordinator or other appropriate designees. This may be done via an email to the Title IX office, titleixcoordinator@depaul.edu, or through the system used by that office for receiving reports.
With the limited exception of confidential reporting resources listed, all university employees must report to the Title IX Coordinator all details about any sexual harassment and/or misconduct incidents of which they become aware. More information about reporting can be found on the Title IX resource page.
Should a student disclose other personal or medical circumstances to you, it is important to provide them with information about campus resources including University Counseling Services. You may also refer the student to the Dean of Students Office directly through go.depaul.edu/dos report a concern.
If a member of the DePaul community has shared information with you related to sexual or relationship violence, please refer to this Step by Step Faculty and Employee Guide.