Division of Student Affairs > Resources > Faculty & Staff > Common Faculty Questions > Counseling Services

Counseling Services

What counseling services are available to students and faculty?

Full- and part-time DePaul students currently registered and enrolled in a degree program are eligible for counseling services. ​

These students are eligible to receive brief screenings and consultations, drop in emergent care and mental health counseling through two on-campus locations, via telehealth or through a 24/7 mental health support line.  Students should dial (773) 325-CARE (2273) option #1 to speak to a counselor 24/7, or select option #2 to schedule a consultation. For walk-ins students should visit the UCAPS offices:

  • Loop, Lewis Center suite 1465
  • Lincoln Park Student Center suite 350

Faculty and staff can also call 773-325-CARE (2273) to speak to/collaborate with a counselor in support of students:

  • Select option #1 for after-hours access (evenings and weekends)
  • Select option #2, Monday-Friday, 9 a.m. to 5 p.m. 

What kind of concerns are addressed by counseling services?

Counseling services strives to help students successfully make important transitions, such as: starting college; living away from home for the first time; transferring from another school to DePaul; returning to college after a time away from school; adjusting after a major life event or trauma (e.g., international travel or new cultural experience, parental divorce, illness or death; an assault or accident), and preparing to move from college to the work force.

Clients include a diverse population of students of varying ages and ethnicities, who present with a wide variety of situations and concerns, including:

  • ​Adjustment to college
  • Test anxiety
  • General anxiety/panic attacks
  • Depression
  • Self-esteem
  • Motivational problems
  • Eating concerns
  • Relationship issues
  • Body image
  • Sexual identity
  • Family concerns
  • Social confidence
  • Couple concerns

What about the student who refuses to go to counseling? 

Except in certain life-threatening situations, the choice of whether or not to seek professional help is up to the individual. If a troubled student refuses to seek counseling in the absence of risk behaviors, you need to accept the student’s decision. If you are quite concerned about a student, call UCAPS and speak to a counselor. In an emergency, dial 773-325-CARE (2273), option #1​ to immediately speak to a therapist. You also may consider consulting the Dean of Students Office. Unlike UCAPS, the Dean of Student’s office can call the student in for a wellness check, if indicated.​