Division of Student Affairs > Resources > Faculty & Staff > Common Faculty Questions > Counseling Services

Counseling Services

What counseling services are available to students and faculty?

Full- and part-time DePaul students currently registered and enrolled in a degree program are eligible for counseling services. ​

DePaul has partnered with Lifeworks’ My Student Support Program (My SSP)​ to provide individual, brief counseling support and digital resources via the My SSP app. Students can download the app from the Google Play or Apple App stores, or access the service by calling (866) 743-7732. University Counseling Services is also available for initial consultations, triage, brief crisis management and referrals. They can be reached by calling (773) 325-7779.

My SSP counselors are also available to consult with faculty regarding disruptive student behaviors in the classroom. Faculty should call (866) 743-7732.

What kind of concerns are addressed by counseling services?

Counseling services strives to help students successfully make important transitions, such as: starting college; living away from home for the first time; transferring from another school to DePaul; returning to college after a time away from school; adjusting after a major life event or trauma (e.g., international travel or new cultural experience, parental divorce, illness or death; an assault or accident), and preparing to move from college to the work force.

Clients include a diverse population of students of varying ages and ethnicities, who present with a wide variety of situations and concerns, including:

  • ​Adjustment to college
  • Test anxiety
  • General anxiety/panic attacks
  • Depression
  • Self-esteem
  • Motivational problems
  • Eating concerns
  • Relationship issues
  • Body image
  • Sexual identity
  • Family concerns
  • Social confidence
  • Couple concerns

What about the student who refuses to go to counseling? 

Except in certain life-threatening situations, the choice of whether or not to seek professional help is up to the individual. If a troubled student refuses to seek counseling in the absence of risk behaviors, you need to accept the student’s decision. If you are quite concerned about a student, consult with a My SSP or UCS staff member. In an emergency, have the student contact My SSP or call My SSP on the student’s behalf at (866) 743-7732 to immediately speak to a therapist. You also may consider consulting the Dean of Students Office. Unlike UCS, the Dean of Student’s office can call the student in for a wellness check, if indicated.​