Housing > Resident Resources > Visitors & Operations > Damage Billing

Damage Billing

Information has changed due to COVID-19 Winter move-out

*Please read the following carefully, as some of the information has changed due to the COVID-19 Winter Move-Out. 

Billing Process

Prior to move-in, all units are inspected by professional staff members to ensure university consistency, condition and cleanliness standards are met. Any damages are recorded by housing staff. Residents could be found responsible for damages that occur during the agreement period above and beyond what was noted by staff at the start of the year.

Residents who have questions or concerns about any damages at any time during the year should email housing@depaul.edu for information and instructions. Residents may incur individual damage billing fees during the school year for issues such as lock-outs, lock changes, room repairs (where the resident is at fault) or health and safety inspection failures. If you incur a fee, you will be notified via email to the preferred email address you provided to the university and the amount will appear on your student account under “housing damage fee.”

When damages occur in common areas, an investigation is launched by Residential Education and DePaul Housing. If the investigation is inconclusive and it is difficult to discern which residents and/or visitors are responsible, all damages will be split equally between residents on a floor or in a hall (community damage billing) or between roommates (or suitemates for bathroom charges) if damage occurs in a unit. Damage billing charges are shared unless written notification by the responsible party is provided to housing@depaul.edu from the email address on file with the university. If a resident, multiple residents or visitors of residents are found to be responsible for damage or vandalism, they may be subject to additional repair fees and the student conduct process. Residents who host visitors associated with a vandalism incident are responsible for the damage billing charge assessed.

More information about damage billing can be found in your Guide to Student Housing and in section 10 of the housing agreement terms and conditions.

Move-Out 2019/20 Timeline

COVID-19 Winter Quarter Move-Out
Each room will be inspected by student and professional staff members for damages and cleaning charges by May 1, 2020. If damages or cleaning issues are found, a  fee will be assessed and an email will be sent to the email address you have listed in Campus Connect. If you did not return your key before move-out, please mail it back to the Housing Office at 2345 N. Sheffield, Chicago, IL 60614, by Friday, March 27, 2020, to avoid a lock change fee. We highly recommend you mail your key with tracking number as proof in case your key gets lost in the mail. If you lost your key, you will incur a lock change fee and an email will be sent to the email address you have listed in Campus Connect

Residents are held responsible for any changes in room condition (damages, missing items, etc.) that were not reported or did not exist at the time of move-in.

All damages will be split equally between roommates (and suitemates for bathroom charges), unless written notification by the responsible party is provided to housing@depaul.edu from the email address on file with the university by June 19, 2020, at the latest.

Submit an appeal

Listed below are examples of the most common charges residents receive. Please note that this list is not exhaustive and prices may change year to year.

Common Damages


Change lock for unreturned key (each core) $100
Key cutting for damaged key (each) $4
Change mailbox lock $20
Key cutting for mailbox key $10
Replace window screen $129


Paint one bedroom, bathroom, closet, or hallway $214
Paint one living room $286
Paint typical door $71
Repair wall/ceiling damage less than 1 square foot $67
Repair wall/ceiling damage 1-4 square feet $88
Repair wall/ceiling damage 4-32 square feet $211
Strip and varnish wooden door $209


Dirty tables, counters, shelves, or surfaces (each) $33
Excess refrigerator cleaning $40
Excess stove/microwave/dishwasher cleaning (each) $34
Excess trash removal (per bag) $33
Excess tub/shower cleaning $36
Removal of heavy & abandoned furniture each $45
Replace carpet section (per sq. yard) $50
Reset furniture $33
Shampoo couch or chair from excessive stains $25

Appliance and Furniture Replacement 

Reassemble Bed Up to $145
Bed end (replacement) $50
Closet Works drawer $60
Closet Works basket $50
Coffee table $300
Couch, three seat $600
Couch, two seat $500
Desk Drawer $65
Dresser $350
End table  $250
Kitchen table $200
Mattress $150
Micro-fridge uncleaned/defrosted Up to $150
Microwave $95
Pedestal $200
Refrigerator $500
Stove $400
Trash/recycle can for room (per item) $25
Upholstered chair $350
Damaged desk chair $50
Desk chair (replacement)