Department of Housing > Resident Resources > Visitors & Operations > Damage Billing
Prior to move-in, all units are inspected by professional staff members to ensure university consistency, condition and cleanliness standards are met. Any damages are recorded by housing staff. Residents could be found responsible for damages that occur during the agreement period above and beyond what was noted by staff at the start of the year.
Residents who have questions or concerns about any damages at any time during the year should email
email@example.com for information and instructions. Residents may incur individual damage billing fees during the school year for issues such as lock-outs, lock changes, room repairs (where the resident is at fault) or health and safety inspection failures. If you incur a fee, you will be notified via email to the preferred email address you provided to the university and the amount will appear on your student account under “housing damage fee.”
When damages occur in common areas, an investigation is launched by Residential Education and DePaul Housing. If the investigation is inconclusive and it is difficult to discern which residents and/or visitors are responsible, all damages will be split equally between residents on a floor or in a hall (community damage billing) or between roommates (or suitemates for bathroom charges) if damage occurs in a unit. Damage billing charges are shared unless written notification by the responsible party is provided to
firstname.lastname@example.org from the email address on file with the university. If a resident, multiple residents or visitors of residents are found to be responsible for damage or vandalism, they may be subject to additional repair fees and the student conduct process. Residents who host visitors associated with a vandalism incident are responsible for the damage billing charge assessed.
More information about damage billing can be found in your
Guide to Student Housing and in section 10 of the housing agreement terms and conditions.
COVID-19 Winter Quarter Move-OutEach room will be inspected by student and professional staff members for damages and cleaning charges
by May 1, 2020. If damages or cleaning issues are found, a fee will be assessed and an email will be sent to the email address you have listed in Campus Connect. If you did not return your key before move-out, please mail it back to the
Housing Office at 2345 N. Sheffield, Chicago, IL 60614,
by Friday, March 27, 2020, to avoid a lock change fee. We highly recommend you mail your key with tracking number as proof in case your key gets lost in the mail. If you lost your key, you will incur a lock change fee and an email will be sent to the email address you have listed in Campus Connect.
Residents are held responsible for any changes in room condition (damages, missing items, etc.) that were not reported or did not exist at the time of move-in.
All damages will be split equally between roommates (and suitemates for bathroom charges), unless written notification by the responsible party is provided to
email@example.com from the email address on file with the university by
June 19, 2020, at the latest.
Submit an appeal
Listed below are examples of the most common charges residents receive. Please note that this list is not exhaustive and prices may change year to year.