DePaul University Global Engagement > Student Resources > International Student & Scholar Services > Health Insurance

Health Insurance

DePaul University offers a comprehensive and affordable health insurance plan for international students through ISO Student Health Insurance. To read more about the plan, download the ISO Student Health Insurance Brochure below:

Summer 2016: ISO Student Health Insurance Brochure

Academic Year 2017-18: ISO Student Health Insurance Brochure

Frequently Asked Questions

What is Health Insurance and why is it important?

Health insurance is a way to insure yourself against the very expensive costs associated with illness and injury minus any policy exclusions. In return for a premium (monthly fee), the insurance company agrees to pay the price of a portion of your medical expenses, minus any deductible (amount that you must first pay before the insurance company contributes). ​

The U.S. does not have a national health care system like many other countries. If a person does not have health insurance and needs medical assistance, s/he is responsible for paying all medical fees. The cost of medical care is very expensive and the fastest rising expense in the U.S. today.

Become familiar with health insurance terminology and research the plan premium, co-insurance rates, deductible, coverage limits and exclusions. It is important to be familiar with the details of your insurance plan and to read your policy carefully and completely, ​including the information in the fine print. 

Learn more about student health insurance by visiting​ the Health Insurance page​ on the International Admission website. ​​​

Who is automatically enrolled?

New international students beginning their studies at DePaul in Fall 2015 or later will automatically be enrolled in the ISO Student Health Plan. Automatic enrollment applies to all F-1 students with an I-20 program start date of 8/24/2015 and beyond. Undergraduate and Graduate students will be charged per quarter. College of Law students are charged per semester. Charges will appear on your student account. 

To learn more about enrollment dates and billing, please see “What are the ISO enrollment dates & billing processes?” within this FAQ section.​

How do I request a waiver?

If you are a new international student on an F-1 visa who already has health insurance, you may qualify for a waiver. In order to qualify for a waiver, your health insurance plan must meet the following requirements and provide coverage throughout the entire length of your enrollment at DePaul:

  • Lab Tests & X-rays
  • Prescriptions Drugs
  • Hospitalization (including room & board, physicans' fees and surgical expenses)
  • Outpatient hospital services
  • Mental health benefits
  • Emergency room care
  • A deductible not to exceed $500 annually
  • Per injury maximum of at least $250,000 with no lifetime maximum
  • Maximum out-of-pocket expenses $6,0​00 annually
  • Repatriation coverage at least $25,000
  • Medical evacuation coverage to home at least $50,000
  • Co-insurance in-network of at least 80%
  • No exclusion for pre-existing conditions
  • U.S. claims office and toll free number

Complete the Online Waiver Application here​

Please be aware of the ISO Waiver Application deadlines found in the FAQ below "What are the ISO enrollment dates & billing process?"

You will need a copy of your current health insurance ID card and your health insurance brochure or plan description before you start the waiver. Your online application will be reviewed and you will receive an email approving or denying your application. DePaul University and ISO reserve the right to audit waivers submitted.

For questions regarding the ISO health insurance plan and​ insurance waiver process, please contact ISO directly at (800) 244-1180 or customercare@isoa.org.​

How do I find a doctor?

ISO has a very useful Frequently Asked Questions (FAQ) section on its website to help answer questions about the ISO Med 1 Plan and to help you find a doctor.

DePaul's Student Health ​Center* is also an option. Treatments through the Student Health Center (Sage) are inexpensive and we encourage you to learn more about their healthcare services on DePaul's Student Health Center website.  

*Please note, there is a one-time fee of $60 per term for all students who wish to be treated by the Student Health Center.​

What are the ISO enrollment dates & billing process?

Fall Quarter & Fall Semester (for LAW students):
  • Coverage dates: August 19, 2017​ - December 19, 2017
  • Students should expect to receive their health cards before October 6, 2017
  • ISO charges will appear on Student Accounts before October 20, 2017
  • Waiver request deadline: October 13, 2017
    • Please note: Health Insurance charges on your Student Account will not be removed until after the Waiver deadline.
  • Estimated date for ISO charges to be removed from Student Accounts due to waiver approval: November 10, 2017
For questions regarding ISO enrollment dates and billing, please contact International Student and Scholar Services at iss@depaul.edu. ​

What immunization records are required?

DePaul requires that every student submit proof that they have been immunized from specific diseases. Unfortunately, the ISO insurance plan does not cover immunizations.

To learn more about what immunizations are required for DePaul students, visit the Immunizations Requirement page on DePaul's Admission & Aid website. 

Read more on how to submit your proof of immunization online in Campus Connection at the Immunizations page

*We also recommend that you bring a copy of your records with you as back-up in case you need to re-submit for any reason. ​

What if I don’t qualify for automatic enrollment? Can I purchase the ISO plan on my own?

Yes! If you are an international student that does not have an F-1 visa with an I-20 program start date on or after ​8/24/2015, then you can purchase the ISO insurance here​

  • F1 OPT students with a valid I-20 can purchase the ISO OPTima (OPT) Plan by clicking here.
  • Dependents on F2 or J2 visa can enroll either with the F1/J1 visa holder as a dependent or on their own, by purchasing the ISO Voyager plan for non-student. The second option is usually more affordable but less benefits are offered.  Please visit the ISO website for more information here.