Global Engagement > Student Resources > International Student & Scholar Services > Health Insurance
DePaul University offers a comprehensive and affordable health insurance plan for international students through ISO Student Health Insurance. To read more about the plan, download the ISO Student Health Insurance Brochure below:
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Health insurance is a way to insure yourself against the very expensive costs associated with illness and injury minus any policy exclusions. In return for a premium (monthly fee), the insurance company agrees to pay the price of a portion of your medical expenses, minus any deductible (amount that you must first pay before the insurance company contributes).
The U.S. does not have a national health care system like many other countries. If a person does not have health insurance and needs medical assistance, s/he is responsible for paying all medical fees. The cost of medical care is very expensive and the fastest rising expense in the U.S. today.
Become familiar with health insurance terminology and research the plan premium, co-insurance rates, deductible, coverage limits and exclusions. It is important to be familiar with the details of your insurance plan and to read your policy carefully and completely, including the information in the fine print.
New F-1 international students beginning their studies at DePaul in Fall 2015 or later will automatically be enrolled in the ISO Student Health Plan. Automatic enrollment applies to all F-1 students with an I-20 program start date of 8/24/2015 and beyond.
If you are a new international student on an F-1 visa who already has health insurance, you may qualify for a waiver. The waiver application opens at the beginning of each quarter and is open for about 1 month. Please note: Health Insurance charges on your Student Account will not be removed until after the Waiver deadline.
If you are an F-1 visa holder with an I-20 program start date before 8/24/2015, then you can purchase the ISO insurance here.
If you are J-1, J-2, F-2, or on F-1 OPT, you can purchase the ISO insurance here.
ISO has a very useful Frequently Asked Questions (FAQ) section on its website to help answer questions about your insurance coverage and to help you find a doctor.
You can search for in-network providers here.
DePaul requires that every student submit proof that they have been immunized from specific diseases. Unfortunately, the ISO insurance plan does not cover immunizations.
To learn more about what immunizations are required and how to submit your proof of immunization online visit the Immunizations Requirement webpage.
*We also recommend that you bring a copy of your records with you as back-up in case you need to re-submit for any reason.
August 25, 2019, students using healthcare services with ISO health insurance
will receive a letter from Wellfleet, a third party company, explaining what
charges are covered by the insurance company and what are those to be paid by
Wellfleet letters are NOT bills, they are a summary of your
insurance coverage and a cost estimate of the service(s) you received. You will
receive a bill in the mail directly from the clinic or hospital where health
services were provided.
To understand how to interpret a Wellfleet letter, please click here. You may also call an ISO claims administrator, Wellfleet Monday
– Thursday 8:30am– 7:00pm EST & Friday 8:30am– 5:00pm EST at
healthcare services received prior to August 25, 2019,
students using ISO health insurance will receive a letter from Healthsmart. To understand how to interpret a HealthSmart letter, please click here.