The Genius Squad has student staff members who are available to answer questions and offer services. Services include providing patch cords, coax cable (provided by Housing), wireless & ethernet, and general tech help (e.g., campus connection).
Regular business hours and location for the Genius Squad are weekdays from 10:00 a.m. – 4:00 p.m. at Schmitt Academic Center (SAC), 2320 N. Kenmore Avenue, Room 205. However, they will be open on the first major move-in day, Saturday, August 27, from 9:00 a.m. - 4:00 p.m.
Students may also contact the Help Desk by calling (312) 362-8765. The Help Desk is the fastest way for students to resolve common tech issues.
Anyone is free to call the Help Desk or visit the Genius Squad, though the preferred method for fastest service is the Help Desk.