Department of Housing > COVID Housing Information

COVID-19 Housing Information

​​​​​​​​​​GENERAL FAQ

While our physical office is closed due to the statewide stay-at-home COVID-19 mandate, we are checking voicemails and emails daily. For questions, we recommend emailing and you will receive a response within 24 hours.

For Lincoln Park residents, please refer to the Spring 2020 Housing Information & Guidelines, which were also emailed to you. Moreover, your Area Office is now located in Belden-Racine Hall, Room 150. Housing Operations professional staff and student employees will be in the Area Office from 9 a.m. to 5 p.m., Monday through Friday.

For University Center residents, all pertinent information is being distributed by University Center staff. If you have general questions related to housing, we welcome you to contact the University Center Management Office at (312) 270-2311 or email us at

If you left something of value, please email the Housing Department at by Monday, March 30, no later than 5pm. In your email, you must include:

  • Full Name
  • Student ID number
  • Residence Hall or Apartment
  • Room number
  • List of items you need retrieved (emergency items only)

Housing will make every effort to get your items back to you, but we make no guarantees on the retrieval and condition of returned items.

If you did not return your key before move-out, please mail it back to the Housing Office at 2345 N. Sheffield, Chicago, IL 60614, by Friday, March 27, to avoid a lock change fee. We highly recommend you mail your key with tracking number as proof in case your key gets lost in the mail. If you lost your key, you will incur a lock change fee and an email will be sent to the email address you have listed in Campus Connect.

As students have been recently made aware, Housing has been eagerly planning our Room Selection process which was scheduled to occur next month. While we will no longer be able to conduct this process in person, we absolutely hope and expect to be fully operational again by the Fall Quarter and want our current residential students to still consider living on campus next year. In the coming weeks, all current residents (whether you are staying on campus for the Spring Quarter or not) will receive information from housing about how to reserve a room/apartment of your choice for next year and what this process will now look like online. Please consider living on campus next year and be on the look-out for information regarding this process.

Students not living on campus for Spring Quarter will be fully refunded for all housing, meal plan (including all current unused Flex dollars), and Medcare charges provided they completed their move and check-out process by March 22. This includes University Center residents. Credits for all three of the aforementioned charges will be applied directly to your student account. Please allow at least 3 weeks into the spring quarter for those credits to appear on your account. If you have not yet paid for your spring room and board, you do not need to do so (unless you have been approved to stay on campus).

There will not be any Winter Quarter Housing or meal plan refunds issued regardless of when a student moves out.

Guide for residents approved to live on campus:​