OneDePaul | DePaul University, Chicago

Need Help?

Visit Our Help And Support Portal

Current Students: my.depaul.edu
Public Portal: https://my.depaul.edu/mydepaul/s/contact-support-public

Zoom Lobby

Our Zoom Lobby is here to provide students and families with convenient, real-time support for all their financial aid and student financial account questions. Whether you need assistance with completing forms, understanding your financial aid package, or managing your student account, our knowledgeable team is ready to help. Join us Monday through Friday from 10:00 AM to 1:00 PM and 2:00 PM to 4:00 PM to get the answers you need—all from the comfort of your own space.

Visit Us In Person

Lincoln Park, 2320 N Kenmore Ave, SAC Building, Suite 101:

Monday, Tuesday, Thursday, Friday: 9am – 1pm and 2pm – 5pm
Wednesday: 10am – 1pm and 2pm – 5pm

Closed 1pm – 2pm daily for lunch.

MyDePaul Alerts

Share My Information: Allow others access to view and discuss specific information on the student’s behalf. Learn more.

Make sure you’re checking your BlueM@il account! All class and university communications will be sent to your BlueM@il email address (username@depaul.edu). Learn more.

Financial Aid Answers 24/7

Visit our video library at DePaul.FinancialAidTV.com for in-depth coverage of the financial aid process. Playlists are available for future and current students as well as parents and Spanish speakers.

Visit Financial Aid TV

Quick Links

Important Dates

Winter Quarter deadline to drop classes with no penalty is Friday January 16, 2026!