Student Financial Accounts > Tuition, Fees, and Other Expenses > Financial Hold and Past Due Balance Policy

Financial Hold and Past Due Balance Policy

​​​Tuition and Fees are due in full by the published tuition due dates each quarter. If you are not able to pay your bill, we strongly encourage you to contact one of our student accounts counselors to discuss payment options. Our dedicated team is here to support you in achieving your educational goals.

Financial Hold 

  • A financial hold is placed on a student's account when the student has an account balance of $1000 or more that is 31 days past due.
  • A financial hold prohibits students from registering for future courses, obtaining their diploma, and utilizing alumni benefits.
  • Students must satisfy the past due balance in order for a financial hold to be removed. 
  • If you have a financial hold and require access to registration, diploma, or other University services, you may email studentaccounts@depaul.edu

Past due balances of $201 or more may be referred to a collection agency if the balance remains unpaid for one quarter or more and an internal payment plan has not been established.

Once the past due balance has been referred to an external collection agency, payment plans and payments must be made directly with the collection agency. If a student’s balance is sent to a collection agency, then the student must fully satisfy the balance with the collection agency in order to have the financial hold removed from the student’s account.

Complaints

 You may file a complaint with studentaccounts@depaul.edu or with the Attorney General’s student loan ombudsperson https://www.illinoisattorneygeneral.gov/File-A-Complaint/.