Student Financial Accounts
Why did I receive a refund?
If you received a refund, you may have an overpayment on your tuition account or excess financial aid.
Electronic deposit of student refunds into a designated checking or savings account is the university's preferred refund method. You can provide your current banking information at https://campusconnect.depaul.edu.
Refunds resulting from a credit card payment will be issued back to the credit card.
How do I request my refund?
Credit balances that are generated by the application of federal student aid or state financial aid are refunded within 14 days. If you have a credit balance resulting from another form of payment, you may call DePaul Central at 312-362-8610 or email student accounts at firstname.lastname@example.org.
How are refunds issued?
Refunds are issued via direct deposit.
Students unable to use direct deposit should contact DePaul Central for assistance.
Will a refund be sent to me automatically after I drop a course before the 100% drop date?
If your account was paid using federal or state financial aid (in whole or in part) and you drop a course, your account may be reviewed to determine your revised eligibility and your credit balance refund, if any, will be issued within 14 days.
If your entire account balance was paid in full through your personal payment, you would need to contact a Student Accounts representative at (312) 362-8610 to request a refund, otherwise a refund will be sent to you at the end of the term if you are still eligible to receive the refund.
What if I lose my refund check or the check does not reach me?
A stop payment may be placed on the check 2 weeks after the issued date. You may contact the student accounts office if you have not received your check from the date of issue. If the check has not been cashed, a replacement check will be issued. Due to possibilities of lost checks or mail delay, we strongly encourage you to sign up for direct deposit.
When are financial aid refunds available?
Credit balances that are generated by the application of federal student aid or state financial aid are refunded within 14 days.
How would I be eligible for a financial aid refund?
If your financial aid and/or payments exceed your cost, you may be eligible for a refund.
Can I pick up my Refund in Person?
All refund checks are mailed, so we strongly encourage you to sign up for direct deposit to ensure quicker receipt of your funds.
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