Student Financial Accounts > FAQ > Tuition Insurance

Tuition Insurance

Just as you purchase insurance to protect your home and car, tuition insurance allows you to protect the investment you make in higher education for yourself or your child. Tuition insurance can reimburse you for non-refundable tuition, fees and room and board costs (up to the amount of your policy limits) should your child have to withdraw from school for a covered reason.

Tuition insurance reimburses you for up to 100 percent of tuition costs, as well as fees, room, and board. The Tuition Protection Plan also includes Student Life Assistance benefits.
You must purchase the policy prior to the first day of classes.
Yes, a student needs to purchase any additional coverage prior to the first day of classes. You may cancel your existing coverage and re-enroll with higher limits prior to the first day of classes, if you wish to increase your coverage. Coverage options may vary by school.
Not necessarily. Tuition refund policies vary by school, but typically a school will only provide a partial refund for withdrawal after classes have begun, and will provide no reimbursement after a certain date.

Any student who is healthy enough to begin classes, attending an accredited 4 Year non Profit that offers this Tuition Protection Plan program, and responsible for tuition costs, may be eligible to purchase Tuition Protection Plan. This includes students at a college or university program based in the United States. This does not include private high school, professional development or trade school, or other academic programs. Tuition Protection Plan may not be available in all states. Eligibility and coverage variations are determined by the student’s state of residence defined during the enrollment process.

Yes, Tuition Protection Plan is available in all states.

.99%  of term policy amount.
Non-refundable costs can include tuition, fees, room and board costs that are not refunded by the school.

The policy begins on the first day of classes and covers the academic term. Multiple terms can be purchased. Specialty terms, like J-Terms, may be covered dependent on your school’s program.
The option to purchase up to $75,000 of coverage per term is available. The policy limit is the amount of coverage you purchased for a single term and is listed on your Certificate of Coverage?

Students studying abroad who pay their tuition and fees to their home school, not the study abroad program, are covered.

In most cases, yes. Tuition insurance provides reimbursement of prepaid, nonrefundable payments if your child has to withdraw for one of the reasons covered by your policy. Covered reasons vary by plan but may include a covered illness or injury, psychological or mental disorder, death of student, and even any unforeseen reason.

Once a claim is approved, payment is made directly to the policyholder. The policyholder is the individual who purchased the insurance.

Yes. Students who pay for all or part of their tuition using a student loan are still eligible for our insurance and for a refund of their tuition. If the student is still responsible for paying back the student loan after they withdraw, then GradGuard Tuition Protection Plan may refund that amount minus any refunds given by the school. The same applies for any financial aid. However, tuition reimbursement insurance only reimburses expenses paid out of pocket, not grants or scholarships paid directly to the school.

Student Life Assistance is included with all tuition insurance products from Allianz Global Assistance. This is a free service that provides 24-hour assistance to students and their parents in emergency situations. For example, Student Life Assistance staff can help families travel to see their hospitalized student, assist in arranging to transport a student home after receiving medical care, or arrange for a sick or injured student’s car to be driven back to his or her home.

Please call 1-888-427-5045 to begin the claim process. Once you have filed your claim, you will receive a confirmation email as well as required documentation.

Call 1-888-427-5045 to check the status of your claim.

We begin to process your claim once we receive your claim form and all supporting documentation. Please allow up to 10 business days for us to complete this process.

Please mail, fax or email your documentation to: 
Allianz Global Assistance 
Attn: Tuition Claims Dept. 
P.O. Box 72031 
Richmond, VA 23255-2031 
Fax: (804) 673-1469 
Call 1-888-427-5045 to request forms or an additional copy of your policy documents.

Call 1-888-427-5045 to cancel your policy. For a full refund of your premium, you must cancel within 10 days of purchase and must not have filed a claim.

An existing medical condition is an illness or injury that the student was seeking or receiving treatment for or had symptoms of within the 60 days prior to purchasing the policy. Please also note that you may still be covered for losses caused by reasons other than those related to an existing medical condition. See the Certificate of Insurance/Policy for details.

Yes. Your plan offers coverage for existing medical conditions when: 1. the insurance was purchased within 14 calendar days of initial tuition payment or deposit; 2. the insured student was covered by a similar policy issued by the company within the previous four months; or 3. a covered loss is due to the death of the insured student. Coverage limits may vary based upon your chosen plan. Please see your Certificate of Insurance/Policy for terms, conditions, and exclusions.

Insurance coverage is underwritten by Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 107 series. Allianz Global Assistance is a brand of AGA Service Company. AGA Service Company is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage because of the affiliation between AGA Service Company and Jefferson Insurance Company.

Policies may be canceled and refunded in full prior to the first day of classes. For cancelation inquiries please give us a call or email us at

General Exclusions

This section describes the general exclusions applicable to the coverage under your policy. An “exclusion” is something that is not covered by this insurance policy, and therefore no reimbursement would be available. 
This policy does not provide coverage for any loss that results directly or indirectly from any of the following general exclusions: 

  1. Any loss, condition, or event that was known, foreseeable, intended, or expected when this policy was purchased; 
  2. Pre-Existing medical conditions, except as waived under the Pre-Existing Medical Condition Exclusion Waiver; 
  3. Acts committed with the intent to cause loss; 
  4. Operating or working as a crew member (including as a trainee or learner/student) aboard any aircraft, commercial vehicle, or commercial watercraft; 
  5. Participating in or training for any professional sporting competition; 
  6. Cessation of operations by the school; 
  7. A criminal act resulting in a conviction, except when the insured student or tuition payer is the victim of such act;
  8. An epidemic; 
  9. Air, water, or other pollution, or the threat of a pollutant release, including thermal, biological, and chemical pollution or contamination; 
  10. Nuclear reaction, radiation, or radioactive contamination; 
  11. War (declared or undeclared) or acts of war; or 
  12. Civil disorder or unrest.
    This policy does not provide any coverage, benefit, or services for any activity that would violate any applicable law or regulation, including without limitation any economic/trade sanction or embargo.