Student Financial Accounts > FAQ >
Who does the fee go to?
DePaul University does not keep any part of the convenience fee. The fee is charged and collected by a third party vendor contracted by DePaul to provide credit card processing services for student accounts. The full amount of the payment, less the processing fee, is remitted to DePaul University. This new policy will significantly reduce annual fees paid to credit card companies by DePaul University, thereby redirecting funds to directly support students’ education.
How will the fee be charged to me?
The fee will ONLY be charged to ONLINE credit / debit card transactions for payments on tuition, housing and fees. You will see two separate line items on your credit card statement. One for DePaul tuition and the other for the 2.75% fee.
Can I pay in person at the payment center to avoid the fee?
We will no longer accept credit / debit card payments for
tuition, housing and fees in person at the payment centers (LPC and LOOP)
locations. We will continue to accept personal checks, cashier checks, money
order, and cash in person. If you are in
the DPCL locations and would like to pay by credit or debit card, you may use
the DPCL kiosk. You will still be charged 2.75%.
How can I avoid the Convenience Fee?
If you are paying online, choose to pay by echeck (ACH)
and enter your bank routing number and checking/savings accounts OR you can
mail your check to our bank lockbox.
Why are you now charging this fee?
For many years DePaul University has accepted credit and debit cards for payment of student tuition, housing and fees, and has continually paid the processing charges imposed by the credit card companies on those transactions. As a tuition-dependent institution, these expenses have amounted to millions of dollars per year and have had to be subsidized by other students’ tuition payments.