DePaul University Information Services > Help & Support > Get Help

Get Help

The Technology Support Center (TSC) is your first point of contact when you need assistance with technology on campus. Request support with:
  • DePaul accounts & passwords
  • Windows and Mac computers
  • Campus printing
  • Wired and wireless network connections
  • Campus telephone connectivity
  • Instructional and administrative applications
  • Campus Connect

Phone

312-362-8765 or extension 5-HELP

Email

tsc@depaul.edu

Online

Submit a request in Campus Connect.
 

Walk-In

ID Card, UPass, and password reset support at ID Card Services.
Hardware and software support for students at the Genius Squad.
 

Classroom Emergency Hotline

extension 2-5900
or press the Classroom Technology Hotline button on the classroom phone


Remote Assistance

A Help Desk analyst may need to establish a secure remote connection to your computer to enable us to troubleshoot, diagnose and correct problems.  The analyst will provide you with a secure six digit pin to enter into the LogMeIn remote support system.​