OSE Manager Training
We encourage all student employee managers to participate in OSE training sessions. These trainings bring managers together to discuss the most effective ways of managing students. The classes present an engaging atmosphere that encourages managers to share successes as well as challenges they have encountered when managing student employees.
Manager Certification Program Classes
We have partnered with Workplace Learning Performance and Organizational Development to offer the Manager Certification Program. Managers are required to complete seven classes—all four core classes and any three electives—within the program to achieve certification. The certification is an important step for you to develop managerial practices.
Required Core Classes (All 4 courses):
- Hiring Student Employees (SH001A)
- Managing Student Employees (MS001A)
- Progressive Discipline - Student Employees (PD001A)
- Appraising Student Employees (AS001A)
Electives (Select 3 additional courses):
- Goal Setting and Maintenance (GO001A)
- Ongoing Coaching and Feedback (GB001A)
- Employee Relations (ER001M)
- Interviewing and Hiring (IH001M)
To enroll in these courses, log in to Campus Connect and navigate to the following location: Self Service/Learning and Development/Request Training Enrollment. Once there, you can search for your desired course by its name, date or course number.
Upcoming Manager Training Sessions
To enroll in these sessions, log on to Campus Connect and navigate to the following location: Self Service/Learning and Development/Request Training Enrollment. Once there, you can search for your desired session by its name or date, and enroll.
Hiring Student Employees (SH001A)
Tuesday, October 24, 2017, 10am-12pm, Loop, Daley 1001
Wednesday, January 31, 2018, 10am-12pm, LPC, LPSC 324
Tuesday, March 27, 2018, 2pm-4pm, Loop, Daley 1001
Managing Student Employees (MS001A)
Tuesday, November 7, 2017, 2pm-4pm, LPC, LPSC 324
Tuesday, February 13, 2018, 2pm-4pm, Loop, Daley 1001
Wednesday, April 24, 2018, 10am-12pm, LPC, LPSC 324
Tuesday, May 15, 2018, 2pm-4pm, LPC, LPSC 324
Appraising Student Employees (AS001A)
Tuesday, October 10, 2017, 10am-12pm, LPC, LPSC 324
Thursday, November 30, 2017, 2pm-4pm, Loop, Daley 1001
Wednesday, February 28, 2018, 2pm-4pm, LPC, LPSC 324
Wednesday, May 2, 2018, 10am-12pm, Loop, Daley 1001
Progressive Discipline - Student Employees (PD001A)
Thursday, October 19, 2017, 2pm-4pm, Loop, Daley 1001
Tuesday, December 5, 2017, 10am-12pm, LPC, LPSC 220
Wednesday, March 7, 2018, 10am-12pm, Loop, Daley 1001
Tuesday, May 8, 2018, 2pm-4pm, LPC, LPSC 324
We can bring any of our core sessions to you. To arrange a training session during your department staff meeting, please contact Sarah Carbone, the associate director of the Office of Student Employment. Please Note: To schedule a training session, we require at least five attendees.
Professional Development Training for Student Employees
With the help of our campus partners, we are able to offer training sessions to help your student employees excel in their positions and enhance or build their professional skills. The best part? We bring the training to you; workshops are held in your department. We encourage you to compensate your student employees for attending.
To request a professional development series workshop, please click here
Available Training Workshops:
Looking for a different way to train, develop or challenge your student employees? Team Challenge is an experience-based program made up of low and portable elements designed to help organizations build trust, develop greater communication and establish higher levels of understanding and appreciation for all team members. Individual programs are tailored with each group's abilities and goals in mind. No two programs are ever the same! With the guidance of skilled facilitators, groups participate in a series of physically and intellectually challenging activities that help identify various group dynamics. There is a fee associated with this program to cover the cost of the student employees. The rates for the program can be found here.
Please reach out at least three weeks in advance to allow time to arrange facilitators and book a space. For more information, visit our Team Challenge program webpage.
Working with Challenging Customers
Scenario: A customer enters your office screaming and demanding an immediate response for an issue that your student employee is unable to handle. How should one react? What steps can a student employee take to calm the person down and make sense of what the problem really is? Over the course of this 60-minute workshop, student employees will learn the steps to identifying a challenging customer and better understand how to best address the customer’s concerns.
Transferrable Skills: Your On-Campus Job & Beyond
In this workshop, students will uncover what skills they are utilizing in their on-campus job and how those skills can be transferred into a promotion, an internship or a full-time career upon graduation. Students will receive instruction on how to include skills on a resume and the best ways to explain those skills and experiences during a successful interview.
Using MBTI to Enhance Your Student Employment Experience
For over 60 years, Myers Briggs Type Indicator (MBTI) has become the most widely used personality assessment in the world. In this workshop, students will self-assess four different preferences to discover their MBTI personality type. With each assessment, we will discuss how students can utilize their preferences as strengths as well as effectively collaborate with their manager and coworkers.
Professional Communication: Writing Emails
The University Center for Writing-based Learning (UCWbL) will work with your program to create a customized, interactive 60-minute workshop on effective email communications. By the end of the workshop, student employees will be able to articulate the purpose and conventions of email communication in professional and/or academic settings. To arrange a workshop, please complete the UCWbL request form at least two weeks in advance. You can also contact Katie Martin at email@example.com with any questions.
Vinny Vow offered by Health Promotion & Wellness
interactive workshop teaches potential bystanders safe and positive ways they
can act to prevent or intervene when there is a risk for sexual or relationship
violence. Student employees will be equipped with the awareness, skills, and
ability to challenge social norms that perpetuate sexual violence. Learn to
make observations and recognize warning behaviors that may require
intervention, including ways to intervene safely and effectively.
Values in Student Employment
Student Employees will learn what motivates them in their
position and department. They will develop a prioritized and personalized list
of work values in their current position and how to keep those values for
future job opportunities.