Division of Student Affairs > Student Services > Health & Wellness > Mental Well-being > My SSP Support Program
Attending college, graduate school or professional school is an exciting life experience. It can also be a time of change, adjustment and stress. Because DePaul knows how important it is to take care of ourselves and each other, we have partnered with My SSP to provide mental health and well-being resources to students with a call center and chat feature, 24 hours a day, seven days a week and 365 days a year.
The easiest way to access the service is to download the
free My SSP app. DePaul University has made My SSP services available from Lifeworks for all students,
regardless of where you may be residing. You can download the My SSP app from either the Apple App Store or Google Play to access individual,
brief, solution-focused counseling support with licensed mental health
clinicians, as well as self-directed digital content.
Student information is
confidential so no one – including family, friends, or professors – will ever know a student used the program unless they choose to tell them.
Watch this short My SSP App Tutorial Video to learn more and check out the My SSP app today!
For direct access to a counselor, call 1-866-743-7732 (001-416-380-6578 outside of the U.S) or select 'call' or 'chat' in the My SSP app. The app looks a little different now, but you can watch a video tutorial here, or on the My SSP web page on the DePaul website.
Individual services offered are considered to be brief. Counselors will provide a list of resources in the community for regularly scheduled, longer-term support.
There is no cost to students for using the My SSP app or connecting with a counselor via phone, video or chat.
Counselors can help students address/resolve a variety of issues, including:
-Relationships-School/academic succes skills-Culture shock/issues-Family and friends-Lonliness-Stress-Addiction-And more!
My SSP is a 24/7/365 service that students can access at any time. Contact them by dialing 1-866-743-7732 (001-416-380-6578 outside of the U.S.).
Other 24/7/365 resources include:
The Lifeline provides free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.
Text “HOME” to 741741
Texters can chat with a Crisis Counselor, a real-life human being trained to bring texters from a hot moment to a cool calm through active listening and collaborative problem-
IMAlive is a live online network that uses instant messaging to respond to people in crisis. Volunteers are trained and certified in crisis intervention
1-888-293-2080 in Chicago Metropolitan Area
1-630-971-3927 in DuPage County
1-708-748-5672 in South Suburbs
Provides survivors of sexual violence and their significant others immediate support, crisis intervention, and local referrals. The volunteers and staff at the hotline have received extensive training in sexual assault crisis intervention.
Chicagoland area: 1-877-863-6338 (Multi-lingual advocates available)
Everywhere else: 1-800-799-7233
Highly-trained advocates are available to talk confidentially with anyone experiencing domestic violence, seeking resources or information, or questioning unhealthy aspects of their relationship.
Text: Text START to 678678
The Trevor Project is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender and questioning (LGBTQ) young people ages 13-24.
Open 9am-3am CST
Provides direct emotional and financial support to trans people in crisis - for the trans community, by the trans community. The Hotline was, and still is, the only service in the country in which all operators are transgender. Because of the particularly vulnerable relationship transgender people have with police, it is also the only service in the country with a policy against non-consensual active rescue.
Provides advice and assistance to runaways (or those who are considering running away), including resources, shelter, transportation, assistance in finding counseling, and transitioning back to home life. NRS frontline staff will also act as advocates and mediators if/as needed.
Services available in English, Spanish, Korean, and Polish
The purpose of the ICIRR Family Support Network (FSN) is to unify, build and coordinate a full range of support – legal, social services, ministry, law enforcement, and political action – for all families separated/impacted by the immigration system.