Division of Student Affairs > Resources > Parents & Family > Support
Sometimes, students experience unexpected complications that can hinder their progress or success during their time at DePaul. Often, parents and family members are the first people that their student will reach out to about problems or difficulties, but you may not have all the answers, or know where to start to look to get them. A great first resource is our Support Services web pages, which you can access here.
Please keep in mind that the Federal Educational Rights Privacy Act of 1974 (FERPA) protects student education records and prevents DePaul University from releasing information about the student’s record to anyone other than the eligible student without the student’s written permission (a FERPA waiver). If you would like access to information in your student's record, please ask your student to complete a FERPA waiver in Campus Connect.
Following is a list of departments in Student Affairs, and the concerns or questions they can help you and your student with:
Orientation (new, transfer and parent) (firstname.lastname@example.org)
Parking during orientation
Accommodations during orientation
The Student Success Coaching program
Roommate disputes (on-campus)
A resident advisor or residence hall director
Residential Education programs or services
The residence hall judicial process
Applying for on-campus housing
Cancelling an on-campus housing agreement
Move-in (on-campus housing)
On-campus housing accommodations and meal plans and meal accommodations
Questions about room types and room assignments
On-campus housing policies
Course withdrawal, permanent withdrawal
Past due amounts
Apply for graduation
Administrative withdrawal process
Student conduct process
Code of Student Responsibility
Title IX (sexual and relationship violence, sexual harassment, sexual discrimination) complaints/reports
Fraternity and sorority life
FEST, Blue Demon Week, DePaul After Dark, Welcome Week/Welcome Back programs, etc.
Student organization speaker review board
Student activity fee
- Ticket Costs
- Event Schedule
Identity-specific cultural and resource centers
Black Cultural Center
LGBTQA Student Resource Center
Latinx Cultural Center
Asian Pacific-Islander Desi-American (APIDA) Cultural Center
Multicultural student programs
Students Together Reaching Success (STARS)
Men of Color
PATHS—career-focused program for sophomores
Commuter student programs and services
Commuter student community building events
Student lounge and study rooms (Loop)
Student Resource Center (Loop)
Adult, Veteran student resources
Eligibility for and enrollment in disability support services
Information about accommodations, assistive technology, learning specialist services and scholarship, internship and career opportunities for students with disabilities
773-325-1677 (Lincoln Park) or 312-362-8002 (Loop)
For any other questions, contact Student Affairs at 312-362-5680.
The Parent and Family calendar offers DePaul's entire academic calendar in one location, and includes many major campus events. It is also an effort to assist parents and family members in understanding the different resources available to students. The front half of the publication is a calendar, full of DePaul dates to know, and the back half outlines the responsibilities of many departments and offices across campus, including their contact information.
We have taken the calendar and created a PDF including all of the departmental information in the calendar publication for parents and family members to reference throughout your student's career at DePaul. Download the calendar and resource guide for 2020-21.
The Office of Multicultural Student Success (OMSS) realizes parents are a critical partner in our students' holistic success at DePaul University. As a result, OMSS is happy to provide information and support to parents and families about OMSS and other DePaul programs and services, and empower parents to be an advocate and resource for their student's success.
Contact the Office of Multicultural Student Success for more information.
We provide a variety of ways for parents and family members to stay connected with DePaul throughout the year. It is our goal for you to belong as a part of the DePaul community, and our communications are one way to build that relationship 365 days a year!
Family Connection emails are sent each quarter, and contain announcements and information for parents and family members, important dates to know, highlights of university news and a few parent and family support resources. They are quick to read and link to resources around the university for more information.
Parents and family members can sign up for this email list by emailing email@example.com with your name, email address, and the year in which your student attended orientation.
You can see our recent news stories from Family Connection emails here.
Our firstname.lastname@example.org email address is a resource designed just for parents and family members of DePaul students. The account is checked five days a week, Monday through Friday. We ask for 72 business hours to respond to emails received; many times, we are ensuring we provide you the BEST information before responding.
Our most regular connection with parents and family members is through our Facebook group, Parents @ DePaul. To join the group, all you need to do is be a parent of a DePaul student and request to join!
If you're interested in learning more about the dynamics of parenting a college student or getting some advice, we'll continue to add references to books, articles, or other resources that would prove valuable to our parents.
Book Review: Don't Tell Me What to Do, Just Send MoneyThis book offers wonderful, helpful advice in an easy to read and entertaining fashion. The opening chapter, From Supervisor to Consultant, lays the foundation for the understanding that the parental role during the college years is a shift from what has come before.
Blog Post: 9 Ways to Handle Homesickness College is often described as the "best time of your life," but the beginnings can sometimes be bumpy. That can certainly be the case if homesickness becomes part of the new college experience.
Book Review: You're On Your Own: But Call Me If You Need Me This review offers a perspective on a book authored specifically for the parents of college students. Beyond providing some context to the experience of attending college, this book offers strategies for preparing yourself for your student's transition.
Blog Post: Launching Conversations: Tips for Parents of College Bound Kids During these final days of packing and shopping, find time to talk about these essential ingredients for this major life transition with your college bound student.
Book Review: The iConnected Parent: Staying Close to Your Kids in College (and Beyond) While Letting Them Grow UpDr. Barbara Hofer, a Middlebury College professor
of psychology, and Abigail Sullivan Moore, a journalist who has reported on
college and high school trends for the New York Times, answer all of your questions
about both the good and the bad of close communication in the college years and beyond in their groundbreaking, compelling book. An essential assessment of the state of parent-child relationships in an age of instant communication, The iConnected Parent goes beyond sounding the alarm about the ways many young adults are failing to develop independence to describe the healthy, mutually fulfilling relationships that can emerge when families grow closer in our wired world. (Description taken from Amazon.com)
Communicating With Your College Student: Is The Climate Right? This article offers some tips and suggestions for effectively communicating with your student, particularly through challenges they may face. These strategies can assist you in making sure you’re getting your message across while maintaining a positive and supportive relationship.
Here are links to several of the presentations from our freshman orientation program, Premiere DePaul. If you are looking for specific information, please request it through the email@example.com account, so we can locate it and ensure you receive the correct information. This is not a complete list of the presentations shared at orientation, and is not intended to substitute for attending the program with your student, but is an effort to supplement your notes or questions.