DePaul University Division of Student Affairs > Resources > Parents & Family > Students In Crisis

Students In Crisis

The Dean of Students Office​​ understands that family members are typically the first people students turn to when they are in a state of crisis. These crises can significantly impact a student’s ability to succeed in the classroom. Therefore, we want to ensure family members have access to resources and information to support the student during these times of concern.

Emergency Contact Protocol

​DePaul University believes that our partnerships with parents, families and student's support systems are important. Therefore, in accordance with federal law, we may inform parents of incidents in connection with a health or safety emergency. DePaul may also disclose information regarding a student's violation of laws or policies involving alcohol or controlled substances if a student is under the age of 21. As a mission-driven, Vincentian institution we have an ethos of care for our students and desire to collaborate with parents, families, and student's support systems to continue to build upon these important values. If you have questions about these notifications, please contact the Dean of Students Office at 773-325-7290 (LPC) or 312-362-8066 (Loop). 

The goal of this notification is to enlist support for fostering more appropriate student behavior to create a safer community environment and reduce the many negative impacts of alcohol and/or other drug use/abuse. While the University believes that students are adults and are responsible for their actions, research shows that parents and families play an important role in a student's life and development and continue to have significant influence over the attitudes and behaviors of their college-age students. DePaul University believes that students benefit from discussions with their families about the effect of alcohol or use of controlled substances and the importance of community standards. 

I encourage you to talk with your student about their experiences with alcohol and other drugs (AOD), express your concerns regarding their use, and ask your student about any concerns they might have. You can learn more about our AOD support services on the Alchohol and Substance Abuse Prevention page​​

Support & Resources

The Dean of Students Office​ understands that family members are typically the first people students turn to when they are in a state of crisis. These crises can significantly impact a student's ability to succeed in the classroom. Therefore, we want to ensure family members have access to resources and information to support the student during these times of concern. 

The Dean of Students Office can help family members navigate the university system and can meet with students and/or family members to discuss any of the following areas of need:
  • ​Academic distress due to personal/medical crisis
  • Emergency/crisis situations
  • Concerning or unsafe behavior
  • Missing student/wellbeing checks
  • Medical illness/injury/hospitalization
  • Mental health need/hospitalization
  • Financial/economic distress
  • Death or serious illness of a family member
  • Communication difficulties
  • Personal safety needs
  • Housing conflict/concerns
  • Inability to find necessary on-campus/off-campus resources
The Dean of Students Office is here to support the student as well as the entire family on issues of concern or crisis. Our priority is to help students successfully complete their educational experiences at DePaul, and we understand family members play a large role in that accomplishment. Please feel free to reach out to us at the following should you have any questions/concerns and/or would like to schedule a meeting, please contact the Dean of Students Office. 

FERPA

While we c​an talk through any situation with a family  member and discuss general processes, in order to speak about a specific student's educational record, the Dean of Students Office does require a release form to be completed by the student. This is in accordance with the Family Educational Rights and Privacy Act (FERPA). You can download the release form here​

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