Information Services > Services > Wireless > Wireless FAQ

Wireless FAQ

What is a Wireless Network?

Information Services has deployed Wireless LAN technology to help augment traditional network access. Wireless LAN networking offers students, faculty, and staff the ability to gain access to both the DePaul Network and the Internet without being tied to a wired network connection in an office or classroom. This new connectivity makes it easy for people with laptops to move around campus with ease while staying connected to the network.​

Who can use DePaul's Wireless Network?

Current students, faculty and staff can access the network using wireless LAN technology using their Campus Connection login. Alumni and guests of the University need current Campus Connection login accounts to access the wireless network. To obtain your Campus Connect credentials or to have your password reset, please contact the TSC at 312-362-8765.

What do I need to get started?

All you need is a wireless card that supports the IEEE 802.11b/g/n standard, a computer or device to connect to the network with all current security updates and patches installed, and a current Campus Connection login.​

What is eduroam?

Eduroam is a wireless network that utilizes the latest 802.1x standard and is available on the DePaul University Campus and on participating University Campuses. Eduroam (education roaming) is the secure worldwide federated network access service developed for the international research and education community. You can find more info at​​

What is depaulsecure?

DePaul Secure is a wireless network that utilizes the latest 802.1x standard, offering enhanced enterprise WPA2 security, along with easier setup for users.  We recommend all users switch to depaulsecure if their devices will support 802.1x. 

Where can I use wireless?

See the Wireless Coverage Maps located on this site for a list of areas covered by the existing network. It is our future goal to make all campuses completely wirelessly accessible.

​Can I install my own wireless access point?

No, such an installation is against network policy. Wireless LANs, although making use of unlicensed airspace, make networking difficult when the use of the air space is uncoordinated within the university. Users deploying their own access points can jeopardize the integrity of the existing wireless network. For instance, wireless users may unintentionally connect to rogue access points, making connectivity either difficult or impossible. Furthermore, rogue access points may severely jeopardize the security of the DePaul University network if they are not secured and managed in compliance with the Information Service's standards. If you or your group needs additional wireless LAN access, please contact Information Services. This will also ensure you and your group are in compliance with current standards and policies and it will also save you time and money.

What is the wireless LAN IEEE 802.11 specification?

802.11 is a committee of the Institute of Electrical and Electronics Engineers (IEEE), an international standards organization. This committee promotes various wireless local area network (LAN) standards for the computer internetworking community. In particular, the current 802.11n working group has defined a very popular standard that is being rapidly deployed within many commercial networks. More information about the 802.11 committee and each of its working groups can be found at

How secure are Wireless LANs?

Unfortunately, standards-based wireless LAN technology is very insecure. Since data traverses the airwaves, network data is susceptible to eavesdropping by anyone within the wireless LAN area. The wireless LAN can often extend outside of the university's physical premises. For this reason, the wireless LANs are inherently not trusted and users must take extra precautions to ensure the privacy of their data and security of their hosts. Information Services strongly urges wireless LAN users to make use of secure network applications such as SSH and SSL. Using TELNET, FTP and HTTP without encryption is strongly discouraged. Information Services is deploying wireless LANs in as secure a fashion as possible.​

I'm having trouble with a certain application on DePaul's wireless network, how can I get assistance?

Most problems users experience with applications or accessing website content are normally due to server, device, or connectivity issues, however, there are some security measures that are in place on DePaul's wireless network that could potentially cause problems in rare situations.  If you are experiencing problems accessing any websites or when using certain applications, please contact the TSC and someone will work with you to troubleshoot the problem you are having.