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Allowing Pop-up Windows

Some documents on Campus Connect, such as the Unofficial Transcript and employee Pay Stubs, open in a pop-up window. If you try to view documents such as these and nothing appears, your browser may be blocking the pop-up window. To allow the pop-up to open:

Internet Explorer:

internetexplorer.JPGWhen IE blocks a pop-up, a notification message will appear at the bottom of the window saying "Internet Explorer blocked a pop-up from (web address)." Click "Options for this site" and select "Always Allow." Try following the link on the webpage again, and it should now allow the pop-up window to open.

Microsoft Edge:

edge-popup.jpgWhen Edge blocks a pop-up, a notification message will appear at the bottom of the window saying "Microsoft Edge blocked a pop-up from (web address)."  Click "Always Allow."  Try following the link on the webpage again, and it should now allow the pop-up window to open.

Mozilla Firefox:

firefox.JPGWhen Firefox blocks a pop-up, a notification message will appear below the address bar saying "Firefox prevented this site from opening a popup window." Click the Options button to the right of this message. Select "Allow pop-ups for (web address)." Try following the link on the webpage again, and it should now allow the pop-up window to open.

Google Chrome:

chrome.JPGWhen Chrome blocks a pop-up, a small icon that looks like a box with a red X over it will appear on the right side of the browser's Address Bar. Click this icon. It will display a message saying pop-ups have been blocked. Below this message, select "Always allow pop-ups from (web address)." Try following the link on the webpage again, and it should now allow the pop-up window to open.

Safari:

Safari's pop-up blocker needs to be disabled entirely to allow pop-up windows. To temporarily disable the pop-up blocker, click the Safari menu at the top-left of your screen and click on Preferences. In the Preferences menu, click the button for Security. On this page, uncheck the checkbox for "Block pop-up windows" and close the Preferences menu. Try clicking the link on the webpage again, and the pop-up window will open. You may want to follow the same steps to turn the pop-up blocker back on once you have retrieved the information you are looking for.

If you still have difficulty opening a page after disabling the pop-up blocker, you may want to try clearing your browser's cookies and cache.

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