Information Services > Services > ID Cards & U-Pass > ID Card Policies

Policies for DePaul ID Card Use

When you receive a DePaul ID Card, you will sign a DePaul Card agreement which outlines the terms and conditions of DePaul ID Card usage.

General DePaul ID Card Terms

  • This agreement is executed between the individual (the "cardholder") and DePaul University.
  • This agreement shall be for the length of time the cardholder is enrolled/employed at DePaul University.
  • This agreement is administered by the ID Card Services Office at DePaul University.
  • A cardholder may hold one active DePaul ID card.
  • Lost ID cards should be reported immediately to public safety and ID Services by emailing
  • A fee will be charged for the replacement of lost or stolen cards. Fees for stolen cards will be waived with a Chicago police report.  (Campus security reports are not accepted.)
  • Damaged DePaul ID cards may be returned to ID Services along with payment and a new card will be issued to the cardholder.
  • DePaul shall not be liable for any loss, cost, damage or expense, whether physical, financial, psychological or otherwise, suffered or incurred by the cardholder in connection with, arising out of, or in any way relation to the use or attempted use of the cardholder's DePaul ID Card by the cardholder or any other third party.

Demon Express Account Terms

  • DePaul University reserves the right to determine hours of operation and the services available for purchase with this account.
  • This account is non-transferable to another individual's account.
  • Lost ID cards should be reported immediately to public safety and ID Services by emailing The cardholder is responsible for all transactions charged to the account until the card is reported missing.
  • At the end of the academic year the cardholder may request his/her account be closed. All refund requests must be for the full balance and are assessed a processing fee and made via the Payment Center. If the cardholder separates from the university they can request the refund upon their departure. Deposits made with 30 days prior to refund request will delay the processing of the refund.
  • The university may declare an account inactive if there have been no transactions for a period of 12 months at such time a $5.00 fee will be assessed annually.
  • If an account has been inactive for 5 years, the remaining balance on the card will be forfeited.