Information Services > Services > ID Cards & U-Pass > U-Pass FAQ
DePaul students who meet the eligibility requirements based on course registration will be charged a quarterly U-Pass Fee on their tuition account. Students are responsible for this fee regardless of benefit use or card pick-up. A CTA fee can be removed ONLY when a student’s eligibility has changed on or before the last day to drop courses. Any student meeting the requirements will be charged the fee automatically on their student tuition bill. This helps defray CTA’s costs for offering the program. If the U-Pass is not picked up, the U-Pass fee will remain on the student’s account. For the 2020 Autumn Term only: Students will be able to opt out of the U-Pass fee. If you are not planning on using your U-Pass for the Autumn Term please fill out this FORM.
Eligible students are responsible for picking up their U-Passes in person or requesting that they want their U-Pass mailed to them. Starting in the 2020 Autumn term, the ID Services Office can mail your U-Pass to your mailing address in Campus Connect. Be sure to verify that your mailing address is up-to-date and then complete U-Pass Mailing Request.
If you have questions or comments concerning your U-Pass, you may send an email to firstname.lastname@example.org.
ID Services Office can mail your U-Pass to your mailing address in Campus Connect. Just be sure to verify that your mailing address is up-to-date and then complete the U-Pass Mail Request.
Visit the ID Services office on the same campus as your college office to request a replacement. The CTA may need to verify the card is defective before a replacement request can be processed. For more information, please contact email@example.com.
The U-Pass gives you an opportunity to get out of your car and: