DePaul provides an option for faculty and staff to select a different email address for use instead of the default firstname.lastname@example.org
address. This is an optional selection, and employees are not required
to select a new long email address. If selected, the new address will
serve as the default email address. From that point, all outgoing emails
will be sent from that address. Emails that are sent to the old (email@example.com) address will continue to be delivered.
How to Set Up A New Long Primary Email Address
Employees may choose only one long email address, so
users are strongly encouraged to ensure that the option they choose is
the one they would like to use going forward. To select a new primary
email address, employees must log into Campus Connect, and then navigate
to Self Service > Personal Information > Set New Primary Email Address.
Once there, the user may only select from the parts of their name that
are provided on the screen. A user may, if they wish, select a
'Preferred Name' in the system, which can be used as a source when
constructing their new long email address. The rules of how these
name-parts can be combined are available in the 'Instructions' section provided on the page.
Will this impact other systems?
Some systems that rely on the address of a sent email (e.g. listservs)
may be impacted by this change. Users should research what other
systems they make use of prior to choosing a new long email address to
fully understand whether this may impact them.
What impact will this have on my email use?
Once a new primary email address is chosen, any email sent from the
user's account will be from the new address. Any email sent to the old
address will continue to be delivered. Any rules that have been
configured that rely on the old email address, may need to be
reconfigured to reference the new address instead.
When will my new address show up in the Address book?
The address book on the Exchange server is updated once per day, so it
can take up to 24 hours for the central address book to be updated.
Additionally, many users have the address book cached locally on their
computers, so this can take longer depending on when their local copy is
What if I need to change my name, can I change my long email address to match?
If an employee gets their name legally changed, they should contact the
office of Human Resources to assist them. Once their name is officially
updated within the PeopleSoft system, contact netadmin and an
administrator can assist with getting their account name and email
address updated to match their changed name.