DePaul provides an option for staff and faculty to select a different email address for use instead of the default email@example.com address. This is an optional selection, and employees are not required to select a new long email address. If selected, the new address will serve as the default email address. From that point, all outgoing emails will be sent from that address. Emails that are sent to the old (firstname.lastname@example.org) address will continue to be delivered.
How to Set Up A New Long Primary Email Address
Employees may choose only one long email address, so users are strongly encouraged to ensure that the option they choose is the one they would like to use going forward. To select a new primary email address, employees must log into Campus Connect, and then navigate to 'Self Service>Personal Information>Set New Primary Email Address'. Once there, the user may only select from the parts of their name that are provided on the screen. A user may, if they wish, select a 'Preferred Name' in the system, which can be used as a source when constructing their new long email address. The rules of how these name-parts can be combined are available in the 'Instructions' section provided on the page.
Frequent Questions/Possible Impacts
Why don't I see the selection link in Campus Connect?
This option is only available to active faculty and staff.
Will this impact other systems?
Some systems that rely on the address of a sent email (e.g. listservs) may be impacted by this change. Users should research what other systems they make use of prior to choosing a new long email address to fully understand whether this may impact them.
I use my current email to log into some systems. Will this change how I log into other systems?
Updating the primary email address on an account should not impact how the user logs into most systems. When accessing the Google Apps Message Center to check quarantined email, users will need to use their new primary email address.
What impact will this have on my email use?
Once a new primary email address is chosen, any email sent from the user's account will be from the new address. Any email sent to the old address will continue to be delivered. Any rules that have been configured that rely on the old email address, may need to be reconfigured to reference the new address instead.
When will my new address show up in the Address book?
The address book on the Exchange server is updated once per day, so it can take up to 24 hours for the central address book to be updated. Additionally, many users have the address book cached locally on their computers, so this can take longer depending on when their local copy is refreshed.
What if I need to change my name, can I change my long email address to match?
If an employee gets their name legally changed, they should contact the office of Human Resources to assist them. Once their name is officially updated within the PeopleSoft system, contact netadmin and an administrator can assist with getting their account name and email address updated to match their changed name.
If I choose a long email address, will anyone else be able to use it?
Once an employee selects a primary email address, it is reserved and prevented from re-use, even if the employee leaves DePaul.
Are there any other options besides what is available on the new email selection screen?
In order to maintain a consistent format and professional email addresses, long email addresses can only be constructed using the selection tool in Campus Connect, which are constructed based on the names available within the Campus Connect system.