NOTE: Many Android devices have different operating systems and interfaces, depending on the manufacturer and model. Your device interface may not look like the screenshots below, but it should be somewhat similar. If you have any difficulty, please contact the Technology Support Center for assistance.
Prior to encrypting, fully charge your device, and plug into an outlet (Some Android devices will not allow you to begin encrypting until these conditions are met.)
- Go to the Settings app.
- Choose Security
- Choose Encrypt Device
- Confirm your PIN (or password) on the screen.
- Select Encrypt Device again, and your device should reboot and start the encryption process.
Leave your device connected to a charger during this process, which can take up to an hour, depending on the device and amount of storage you have available.
Some devices will request another PIN be created specifically for encryption. This PIN may need to be entered when rebooting the device, and is generally allowed to be the same PIN as used to lock the device.
Changing the Device PIN
PIN complexity requirements will force PINs to be reset if they do not meet minimum security settings. The requirements are as follows:
- PINs must be a minimum of 4 characters
- PINs cannot be the same character repeated (i.e. '1111' or '2222')
- PINs cannot contain sequential patterns (i.e. '1234' or '6789')
To reset PINs that do not meet these requirements, follow these steps:
- Go to 'Settings'
- Go to 'Lock Screen'
- Go to 'Screen Lock'
- Confirm your current PIN
- Select 'PIN'
- Enter your new PIN