DePaul University Information Services > Services > Computers > Macs on Campus > macOS Sierra Upgrade

macOS Sierra Upgrade

Updating McAfee Agent before Upgrading macOS to 10.12 Sierra:

Before upgrading macOS to version 10.12 Sierra, an update for the McAfee Agent is required. Versions 4.8 (or older) are not compatible with macOS Sierra. Upgrading to Sierra without updating McAfee will cause macOS to become vulnerable to viruses and malware.

Please refer to the section below based on your macOS version for instructions on how to update the McAfee Agent from v4.8 (or older) to v5.04 before upgrading the macOS to version 10.12 (Sierra). ​

For Mac Running macOS 10.11 (El Capitan) or 10.10 (Yosemite)

​Install the New McAfee Agent: 

  1. ​Download and Install the new Agent:
    • ​​Click here to download Self Service if it was not installed already. 
    • Open Self Service to install the new McAfee Agent: Click “Finder” > “Applications” > “Self Service", and run "McAfee Agent 5.04.283" to install the new McAfee agent:​​

    • McAfee Agent Upgrade 003

Upgrade macOS to​ 10.12 Sierra​:

  1. ​Click here for Apple’s directions on how to upgrade macOS.​

​​Run the Validate Tool to Check the Status of McAfee Software

  1. ​Launch the ​​CheckMcAfeeStatus.app to che​ck the version of the McAfee software​:

    • Click here to download the CheckMcAfeeStatus.app​.
    • McAfee Agent Check

​You have now successfully upgraded to macOS Sierra (10.12)

​​​

For Mac Running macOS 10.9 (Mavericks), 10.8 (Mountain Lion), 10.7 (Lion), 10.6 (Snow Leopard), or 10.5 (Leopard):

 Remove the McAfee Software

  1. ​​​Remove the old McAfee Agent:

    • ​​​​​​​​​​​​Open the Terminal by clicking “Finder” > “Applications” > “Utilities” > “Terminal”.​

    • ​​Type the following command to remove the agent:

​​​sudo /Library/McAfee/cma/scripts/uninstall.sh

    • Enter your password if required and hit enter.

    • You should see the following message upon successful removal:

    • McAfee Agent Upgrade 001
       

​​2. Remove the old McAfee VirusScan:​

    • Type the following command on the Terminal:

​​​sudo /usr/local/McAfee/Uninstall EPM

    • Enter your password if required and hit enter.

    • You should see the following message upon successful removal:

    • McAfee Agent Upgrade 002

Upgrade macOS to 10.12 Sierra​:

  1. ​Click herefor Apple’s directions on how to upgrade macOS. 

Install the New McAfee Agent: 

  1. ​Download and Install the new Agent:
    • ​​Click here​ ​to download Self Service if it was not installed already. 

    • Open Self Service to install the new McAfee Agent: Click “Finder” > “Applications” > “Self Service", and run "McAfee Agent 5.04.283" to install the new McAfee agent:​​

    • McAfee Agent Upgrade 003

​​Run the Validate Tool to Check the Status of McAfee Software

  1. ​Launch the ​​CheckMcAfeeStatus.app to check the version of the McAfee software​:

    • Click here to download the CheckMcAfeeStatus.app:
    • ​​
      McAfee Agent Check

​You have now successfully upgraded t​o macOS Sierra (10.12)

​​