Information Services > Services > Computers > Windows 10 FAQs

Windows 10 FAQs

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Why is Windows 10 the default operating system on new computers?

Hardware and software manufacturers recently announced they will be discontinuing support for Windows 7 on new computer models.

Which computer mo​dels meet the Windows 10 requirements?

A list of supported models for Windows 10 can be found on the Windows 7 to Windows 10 Upgrade page.

What software will be installed on my Windows 10 computer?

Office 2016 (Access, Excel, OneNote, Outlook, PowerPoint, Publisher, and Word)
Internet Explorer
Crowdstrike Endpoint Protection
Adobe Acrobat Reader

When will Information Services begin allowing upgrades from Windows 7 or Windows 8.1 to Windows 10?

An upgrade from Windows 7 to Windows 10 is has been deployed to all eligible machines. If your machine is eligible and you have not received the upgrade please contact the Help Desk​. More information can be found at Windows 7 to Windows 10 upgrade page.

Will software that works on Windows 7 or Windows 8.1 work on Windows 10?

Software and hardware compatible with Windows 7 and Windows 8.1 are most likely compatible with Windows 10. However, for any needed software and hardware , please consult publisher and vendor technical support for definitive Windows 10 compatibility information prior to transitioning to Windows 10. Software and hardware not compatible with Windows 10 can be reported to Information Services by emailed details to

Also, check the known issues page to see any known compatibility issues.

Is training available on Windows 10 and Office 2016?

Yes. Information Services' Media Production and Training (MPT) group provides training materials and classes. Please visit the training topics page to review training options and schedules.