DePaul University Information Services > About > Projects > Infrastructure 2 Year Plan

Infrastructure 2 Year Plan

 This page provides a view of initiatives and changes to DePaul’s technology infrastructure planned to begin in the next 2 years.  For more information or questions about any of the listed items, please contact Information Services at Information-Services@depaul.edu .

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  • Projects In Progress
  • Upcoming Projects
  • Closed Projects

Projects In Progress

Service NameService DescriptionProject DescriptionPurpose
CAS Central Authentication Service Version upgrade.
Needed upgrade to the CAS servers that provide single sign-on protocol for the many of DePaul's sites (including PeopleSoft, D2L and many others.)  Also, look into potential CAS replacement.  
Data Backup/Restoration Disaster recovery and redundancy for data protection Research and replace existing backup platform The current system used by the University for long term backup storage has reached its end of life. System engineers will plan a new system that meets the data recovery needs of the University.
Data Storage Services File and database storage services for both structured and unstructured data Migrate existing storage platforms to new Compellent infrastructure. The current storage platform that used by University systems has reached its end of life. System Engineers will engage multiple vendors and design a new storage platform that will meet the needs of the University’s applications.
Directory Services (AD) Provides login functionality and management for DePaul Employees and Students.
CAS to ADFS Migration
Streamline web single sign-on (SSO) processes and consolidate more applications onto a single platform to improve user experience and security
Distribution/Core layer Complete, evaluate, and implement IPv6 addressing plan for campus Further enable IPv6 addressing and usage on DePaul's network In order to prepare for a top-down IPv6 network, planning, testing, and implementation of IPv6 networks will tackled
Employee Messaging Services Provide IM and video conference capability to the University community
Skype For Business
Provide IM, audio/video conferencing, and screen sharing capability on desktops, laptops, phones, and tablets to the University community
Employee Windows Desktop Management Provides a customized DePaul user experience for DePaul Employees with Windows PCs
Windows 10 Self-Service Upgrade
Enable University users to migrate from Windows 7 or 8 to Windows 10
ID Card System Blackboard Transaction System Current version 3.11.2.2
Includes IDCard app, reporting, card swipes, registers, activity readers…
Look at a way to automate monitoring of readers across campuses. (grab viewlog, status) Each night, card readers across all DePaul campuses are updated with databases that contain list of cardholders that should have access to the door. Checking the status of the database of each reader is a manual process that would be easier with a robust script.
ID Card System Blackboard Transaction System Current version 3.11.2.2
Includes IDCard app, reporting, card swipes, registers, activity readers…
Review with DEV: Blackboard Feed issues: track when adds/removes are done, and end of term removals are done As part of the processes for troubleshooting automated door access based upon class enrollment, IDAdmin needs the ability to see more data on when the feed adds and drops students.
ImageNow Description: Perceptive Software Image storing and management product. Review with DEV: Retention Policy Manager - Determine how to get data on last term attended into IN/RPM (IS Dev Project)
Work with Development team to get "last term attended" date into Image Now.  This date is needed by RPM rules to determine when items should be removed
Internal Inventory Investigate products that can be used to manage department inventory Deploy network equipment inventory management system As physical and virtual IT inventory grows it becomes increasingly important to utilize software to manage and track the infrastructure components used by the department.
LAN Services Provide connectivity to edge devices and hosts Campus access layer network equipment replacement project Several network components within the campus edge network layer are end of life and need to be replaced.
LAN Services Provide connectivity to edge devices and hosts Upgrade network core and distribution equipment Several network components within the campus core and distribution layers are end of life and need to be replaced.
Linux Server OS Enterprise level Unix-based OS Retire RHEL 5 infrastructure/upgrade to RHEL 7
With end of RHEL 5 support in March 2017 coming, IS will work to upgrade any existing outdated hosts.
Mobius Financial report storage and management.
Needs an upgrade in late 2017 after year-end closing
Mobius is the archiving tool uses for reports from PeopleSoft, typically used by Finance and Budget Managers. System requires a much needed upgrade.
Network Administration Handles access requests/removals for PeopleSoft, Exchange, File/Print, Student mail, and other systems Scripts for handing FinSecurity/Budget Manager requests Every day, multiple requests come into NetAdmin for updates to Finance Security for Budget Managers. Scripts to review/analyze al requests at a batch level would make process much more efficient.
Network File Storage Services Provides User and Departmental file storage space for DePaul Employees
Box
Offer a web-based file sharing and collaboration platform to easily share files within and outside of the University community
Network File Storage Services Provides User and Departmental file storage space for DePaul Employees
W: Drive Folder Security Standardization
Review and update folder security across W: drive to ensure compliance with IS standards
Network Monitoring Monitoring of network devices in addition to some of security, systems, and public safety's devices. Upgrade network device monitoring solutions, including Nagios, Netstat, NetDisco, Syslog, etc. This project will look to upgrade outdated software and hardware that runs core network support services.
Network Security Provide security services to non-firewall devices; Provide packet traces; Provide user location for incident response; Provide tap services for security monitoring devices; Syslog forwarder to BCS Enhance network security by adding additional controls to devices connected on DePaul's network To secure campus endpoints network access policy will be tested and applied. These policies will allow desired communication between campus hosts and to internet resources, but disallow unwanted and/or harmful traffic.
Oracle Databases
Oracle Databases on Linux
Look into setting up Oracle Data Guard  (mirroring) for other Oracle databases
During the refresh of the DePaul data centers, DBA's and Storage team want to take advantage of technologies offered by Oracle to improve how databases are protected and maintained.
Oracle Databases
Oracle Databases on Linux
Include Oracle 12 upgrades in appliction upgrade projects over the next year
During the refresh of the DePaul data centers, DBA's and Storage team want to take advantage of technologies offered by Oracle to improve how databases are protected and maintained.
Password Vault
Migrate IS Systems team's secure password storage to OPS centralized system
Administrative password management solution
In order to better maintain, control, and audit system passwords IS Infrastructure teams will begin to use a centralized password management system.
Password Vault
Migrate IS Networks team's secure password storage to OPS centralized system
Administrative password management solution
In order to better maintain, control, and audit system passwords IS Infrastructure teams will begin to use a centralized password management system.
Peoplesoft CS PeopleSoft Campus Solutions 9.0. Includes class registration, grades, transcripts, student financials, student accounts, financial aid….
Evaluate whether underpinning OS should be Windows or Linux moving forward Industry standard for PeopleSoft systems is to run application servers on Linux operation system. We have been running on Windows for over a decade and feel that with a changeover we'll see improved performance during peak usage times.
Sharepoint 2010 SharePoint Server 2010 hosting public facing websites and intranet team sites Front-End SP with NGINX (In Progress) Nginx server sits in between a users and SharePoint and saves cache of all the content used by SharePoint. Performance improves because the application servers they don’t generating pages from scratch for each request.
SPLUNK Log Aggregation/Analysis Data aggregation for monitoring and reporting purposes Splunk Log Aggregation system: Increase capacity, log additional datasets, determine retention, governance model IS will evaluate current retention policy of system and application logs being forwarded to Splunk log analysis system. A process to evaluate future log requests will be created and documented.
SPLUNK Log Aggregation/Analysis Data aggregation for monitoring and reporting purposes Splunk Log Aggregation system: add new search and indexing servers to current farm In order to enhance the performance of the existing Splunk infrastructure an additonal physical server will be added to to the indexer list.
Structured Cabling Allocate cabling resources to devices such as building automation, security cameras, etc; Coordinate new construction or remodeling with contractors and FO; Data cable pull requests; CAT3 wiring replacement, Byrne, SAC 4,5, 1/2 SAC 4, Vincentian residence, Rosati House In an effort to maintain consistency of wired cabling infrastructure a proposal will be crafted for the spaces that are not currently on CAT 5 cabling or better.
Student Academic Computing Provides student academic computing resources
Academic Imaging Process Update
Reduce internal resource usage and improve reliability of lab and classroom imaging by simplifying deployment processes
Student Lab Academic Computing Provides student academic computing resources
Adobe Creative Cloud Federation
Reduce the number of different sets of credentials that DePaul users must remember and enable more services to use Campus Connect credentials
Student Lab Academic Computing Provides student academic computing resources
Kivuto Software Store Federation
Reduce the number of different sets of credentials that DePaul users must remember and enable more services to use Campus Connect credentials
Student Lab Academic Computing Provides student academic computing resources
SCCM Upgrade and Migration
Consolidate multiple System Center Configuration Manager environments onto the latest version of the product to simplify management and increase efficiency
Student Lab Academic Computing Provides student academic computing resources
Windows Server 2008 R2 License Server Migration
Maintain reliability and security of network software licensing systems by keeping up to date with Microsoft Windows Server release lifecycle
Student Lab Academic Computing Provides off campus access to academic software resources to DePaul students
Usage of Virtual Lab software in physical labs
Streamline specialized academic software distribution, making it more widely available in on-campus labs as well as off-campus via the Virtual Lab
Student Lab Academic Computing Provides off campus access to academic software resources to DePaul students
Virtual Lab metrics
Re-evaluate Virtual Lab software platform to ensure that it is performing as designed and serving the needs of University users
Studio Abroad Terra Dotta Studio Abroad v 14.1.2
Upgrade Studio Abroad and determine if we can take advantage of going vendor hosted with the software
Evaluate whether this should be hosted by the vendor.  Why do we have this here.  This area upgrades every year, hosted solution the upgrade would be done for them.  Issue:  is it okay to have this kind of student data outside of depaul (ssn?)
Telephony Services Enables voice communications over telephones. Implement SIP routing for all voice systems
Implement redundancy and automatic failover using BGP between the two connections DePaul uses for IP telephony.  In addition, decommission and port numbers used on outdated and costly traditional phone circuits.
Telephony Services Enables voice communications over telephones. Investigate and formalize remote client phone options for DePaul Research, determine, and publish option(s) campus entities have for obtaining remote phone service (at home, off campus, etc.)
Telephony Services Provides the university with 8XX phone service Research new tollfree phone service for University
In an effort to save cost and consolidate vendors IS will research alternative options for 8XX phone service.
Virtual Infrastructure upgrade vmware to 6.x version Upgrade VMWare
Upgrade will be performed to keep University's virtualization platform current.
WAN Services Provide connectivity to core/distribution services between campuses WAN Services Updates: circuit updates, and updates to Ciena fiber equipment To alleviate bandwidth saturation on the loop campus, a planned upgrade to 10G of bandwidth to internet resources is planned.
WAN Services Research Optical DWDM market Research replacement of current DWDM gear
Current optical network equipment within the campus network  is reaching end of life and must be replaced.  IS will research and evaluate the current offerings available in the marketplace.
Windows Server OS Enterprise level Microsoft-based OS Retire all Win 2003 Servers and migrate/replace existing applications In an effort to minimize security risk all Windows 2003 servers will be decommissioned or security hardened due to the fact that microsft is no longer issues patches or supporting the OS.
WLAN Services Provide wireless connectivity Formal review of WLAN services offered at DePaul, including: site surveys; campus-wide wireless upgrade proposal; AP optimization; and upgrade of client onboarding experience In an effort to improve coverage and performance of the campus WiFi network a complete survey of existing campus spaces will commence. New tools and practices will be used to determine changes or enhancements to the current service.

Upcoming Projects

Service NameService DescriptionProject DescriptionPurpose
Blackboard Collaborate Class recording and collaboration
Replace with Skype for Business
Need to review the virtual class component offering within D2L.
Condor Web Hosting/Email Faculty/staff web hosting, legacy email service Replace/upgrade existing web hosting solution used by faculty and departments (Condor) The web hosting stack that resides on the condor system is very outdated. As no replacement for faculty sites exists, the current infrastructure will be upgraded.
Crisis Webservers Emergency system for webpage updates Reconfigure and transition ownership of system used by DePaul websites for emergency and crisis communications This service needs to have its purpose defined. If it is to continue, hardware replacement will be required. The service should also be passed to the web admin team.
D2L Learning Management System Desire2Learn LMS. All courses in CampusConnect copied to D2L via feed each term.
Review with DEV: Feed issues: enrollment drops, fac drops, combined course, splits. Stop having to manual fix
Understand if there are changes we can make to the PeopleSoft to D2L class enrollment feeds to eliminate needs for manual fixes for certain events.
Data Warehouse Informatica Data Warehouse Application Server 9.1 Research SSIS for INF replacement
Look into Microsoft SSIS as a potential additional ETL tool (or as a replacement for Informatica Power Center)
Datacenter Facilities DePaul's enterprise computing facilities. Review existing datacenter infrastructure services and develop longterm plan Evaluate third party IaaS offerrings as a part of a continual re-evaluation of in house services
Datacenter Facilities DePaul's enterprise computing facilities. Vmware hardware refresh for CST5, Planning for DFT
The existing hardware running the University virtualization environment has reached end of life.  Research, planning, and procurement of new hardware for CST datacenter followed by DFT datacenter site.
Datacenter Facilities Renegotiate and re-evaluate current co-lo agreement with ServerCentral Re-evaluate current co-lo agreement with ServerCentral
The University's co-location contract for our primary datacenter site will be expiring.  Research of alternate facilities,costs, and services will be evaluated for use in negotiation.
Directory Services (AD) Provides login functionality and management for DePaul Employees and Students.
TSC Account Dashboard
Enable IS Services employees (TSC) to more effectively troubleshoot authentication and authorization issues for various DePaul services
Directory Services (AD) Provides login functionality and management for DePaul Employees and Students.
Monitoring Tools (SCOM, Splunk)
Improve visibility and proactivity in monitoring critical IS-managed services
Directory Services (AD) Provides login functionality and management for DePaul Employees and Students.
PS/AD Password Reset
Improve reliability and security of Campus Connect password management and reset process
Directory Services (AD) Provides login functionality and management for DePaul Employees and Students.
External Application Federation
Reduce the number of different sets of credentials that DePaul users must remember and enable more services to use Campus Connect credentials
Directory Services (AD) Provides login functionality and management for DePaul Employees and Students.
SSO Roadmap
Streamline web single sign-on (SSO) processes and consolidate more applications onto a single platform to improve user experience and security
DNS DNS reservations and allocations (add, remove, edit) Research new campus DNS system Assess and determine the advantages of combining our current DNS and IPAM offerings into a single suite/pane of glass.
DNS DNS reservations and allocations (add, remove, edit) Redesign campus DNS architecture
The current architecture that employs anycast, multiple hosts and no dynamic dns system for clients should be re-evaluated.
DNS DNS reservations and allocations (add, remove, edit) Upgrade of current DNS system to latest version
Upgrade the current infrastructure to be on current version and desired architecture.  This architecture will be dictated by other existing ongoing DNS research projects.
eFax Services Provides e-fax services to the community Upgrades to both eFax servers and redesign of eFax server architecture
eFax software will be upgraded to latest version and architecture will be adjusted for multi-site redundancy.
Employee Desktop Management Provides a customized DePaul user experience for DePaul Employees with Mac PCs
macOS Administrative Computing Platform
Provide a high-quality Mac experience for DePaul employees, bringing the Mac platform into parity with Windows
Employee Messaging Services Provides enterprise-wide e-mail, calendaring, and address book functionality for DePaul employees (primarily).
e-Discovery Platform Assessment
Move to a new e-discovery platform that will simplify legal archiving while maintaining a high level of anti-spam protection
Employee Messaging Services Provides enterprise-wide e-mail, calendaring, and address book functionality for DePaul employees (primarily).
Exchange 2016 Upgrade
Maintain reliability and security of Exchange messaging system by keeping up to date with Microsoft release lifecycle, and provide modern Exchange features to end users
Employee Windows Desktop Management Provides a customized DePaul user experience for DePaul Employees with Windows PCs
Telecommuting Support
Enable a high-quality technology experience for telecommuting users
Employee Windows Desktop Management Provides a customized DePaul user experience for DePaul Employees with Windows PCs
Desktop backup evaluation
Evaluate options for automatically backing up data from faculty and staff desktop computers
Google Search Appliance Google's enterprise search Retirement of the Google Search Appliances
Google has announced the end of life of our current search appliances.  IS will look to research alternative methods to replace internal "google-like" search for it's own web infrastructure.
ID Card System Blackboard Transaction System Current version 3.11.2.2
Includes IDCard app, reporting, card swipes, registers, activity readers…
Evaluate whether to offer mobile credentials at DePaul
Review options for enabling mobile devices to act as ID Cards for Depaul
LAN Services Procure, install, and configure equipment for new Basketball arena Design and deployment of equipment in new Arena
IS will be responsible for procuring, installing, and configuring network services at the new WinTrust Arena before operations begin there.
List-Serv (Mailman) Mailing List Application Server (GNU Mailman)
Evaluate whether to continue offering this service.
Mailman has been a mailing list system run by IS for many years.  It's mostly been used by faculty.  There are other options out Depaul needs to review
Monitoring Alerting/status checks both real-time and in the past for checking system health and metrics Enhance application monitoring and reporting
In an effort to enhance notification of system performance and availability issues, IS will look to review and improve existing system and application checks and alerts.
Monitoring
System provisioning and monitoring
Improve system provisioning and monitoring processes
IS will look to evaluate and improve upon its current internal system provisioning process to better capture monitoring and logging needs.
Network Administration Handles access requests/removals for PeopleSoft, Exchange, File/Print, Student mail, and other systems Self Service Directory Updates (Active Dev Project)
Setup Self-Service Directory Updates for Falcutly, Staff, Students
Network File Storage Services Provides User and Departmental file storage space for DePaul Employees
Self-Service W: Drive Access Browser
Provide end users the ability to view group folder user access details
Oracle Databases Oracle Enforce stricter Oracle security
Examine tools Oracle offers to better secure DePaul databases
Oracle Databases Oracle Archive data out of PeopleSoft CS - shrink some huge, inefficient tables
Campus Solutions has been in place since 2000. There are large data tables that need data archived out of them
Peoplesoft CS PeopleSoft Campus Solutions 9.0. Includes class registration, grades, transcripts, student financials, student accounts, financial aid….
Upgrade to CS version 9.2
Oracle announced CS 9.2 as the latest version of PeopleSoft CS.  Depaul needs to upgrade to stay current with support
Print Services (Administrative)
Provides printing capability to DePaul employees.
Windows Server 2008 R2 Print Server Migration
Maintain reliability and security of administrative print systems by keeping up to date with Microsoft Windows Server release lifecycle
Project Server 2010 Microsoft Project Server 2010 Upgrade to SharePoint 2016
Upgrade existing SharePoint (2010) to the latest version (2016).  Sharepoint runs most of the public websites for Depaul www.depaul.edu and all the sites below it
SQL Databases Microsoft SQL Server
Develop a Strategy around versioning and configuration
We currently upgrade SQL Server databases when a vendor requires a new version. We need to create a plan for keeping the databases a little more up-to-date so we don't have a mass upgrade event when we are pushed because of end-of-life issues.
Student Academic Computing Provides student academic computing resources
Office 365 Licensing Audit
Increase compliance with Microsoft licensing regulations by removing Office 365 licenses from students who have graduated or left the University
Student Academic Computing Provides student academic computing resources
Lab Usage Monitoring and Reporting
Improve visibility into computer lab and PC classroom utilization to help IS allocate academic computing resources appropriately
Student Lab Academic Computing Provides off campus access to academic software resources to DePaul students
Virtual Lab platform evaluation
Re-evaluate Virtual Lab software platform to ensure that it is performing as designed and serving the needs of University users
Student Lab Academic Computing Provides student academic computing resources
Academic Mac platform evaluation
Evaluate whether or not the continued support of Macs in IS-managed labs is effectively serving University requirements
Student Lab Academic Computing Provides off campus access to academic software resources to DePaul students
Virtual Lab disaster recovery and high availability
Ensure high availability of Virtual Lab platform to allow continued functionality in a datacenter outage or disaster scenario
Student Lab Academic Computing Provides off campus access to academic software resources to DePaul students
Academic thin client evaluation
Reduce hardware investment in University computer labs
Team Foundation Server 2010 Microsoft Visual Studio Team Foundation Server 2010
Upgrade Team Foundations to the latest version
Move from TFS 2010 to TFS 2016 and look into if we are hosting this software with MicroSoft
Telephony Services Enables voice communications over telephones. Upgrade existing phone and voicemail systems
The current version of Cisco VoIP software is coming upon its end of support date.  In order to maintain support and add additional features an upgrade will be planned an executed.
User Deactivation/Reactivation Website to deactivate particular network users when they have been naughty or are problematic Replace network deactivation solution
The current homegrown application to deactivate network users is outdated and needs to be re-evaluated in the context of the current network systems in use.
User Network Registration upgrade and/or replacement of existing wired nac system Replace network registration system
The University's current network device registration system is outdated and not user-friendly.  Alternatives will be research for consideration of replacement.
WAN Services Replace equipment on Lifecycle
Ciena optical gear replacement
Optical network equipment between campus locations will be upgraded before end of support.
Web Redirect Service Vanity or legacy URLS which redirect to current location, often deeper within Sharepoint Process and control improvements for existing web redirect solutions Creation of a web form for service requests of this nature.
Windows Server OS Testing of Windows 2016 Research and desgn standard server configuration for Windows 2016
With the release of a new server OS by Microsoft, the systems team will begin formal testing of the latest version in anticipation of future applications that will need to be provisioned on the OS.

Closed Projects

Closed Projects
Service NameService DescriptionProject DescriptionPurpose
Condor Web Hosting/Email Faculty/staff web hosting, legacy email service Retire condor mail service, migrate existing users to Exchange The condor email service has reached it end of usefulness and has been replaced by Exchange. This project will provide a transition for existing condor mail users to exchange.
Directory Services (AD) Provides login functionality and management for DePaul Employees and Students.
CDM AD and Exchange Migration
Provide IS-managed authentication and messaging services to CDM students, faculty, and staff for better integration with the rest of the University
Directory Services (AD) Provides login functionality and management for DePaul Employees and Students.
Login Script Review and Update
Align login scripts across all Windows platforms to increase reliability of drive mapping process
Employee Desktop Management Provides a customized DePaul user experience for DePaul Employees with Mac PCs
Apple macOS Support
Support the University Mac community by staying up to date with macOS release lifecycle
Employee Messaging Services Provides enterprise-wide e-mail, calendaring, and address book functionality for DePaul employees (primarily).
Exchange 2010 Archiving and Retention Policies
Remove storage limitations on Exchange mailboxes, improving user experience by allowing users to retain mail indefinitely in the online archive
Employee Windows Desktop Management Provides a customized DePaul user experience for DePaul Employees with Windows PCs
Microsoft BitLocker Administration and Monitoring
Upgrade BitLocker management system to dramatically reduce computer deployment time via used-space encryption
EZProxy Proxy Service for Library Current Version 5.7.20 Move to newest Version (6.0) and review hosted options Perform needed update to the Authentication system for Library resources.
ID Card System Blackboard Transaction System Current version 3.11.2.2
Includes IDCard app, reporting, card swipes, registers, activity readers…
Pilot for NFC card standard on IS 7th Floor Readers Pilot test on CNA 7 of contact-less ID Cards. Information Services will test the new cards before an eventual recarding of the university.
Internet Services Provides enterprise internet connectivity Implement connectivity upgrades to campus WAN infrastructure This project will upgrade the uplinks at the distribution layer of the network. Several sites are planned to be upgraded to 10G capacity.
Network Administration Handles access requests/removals for PeopleSoft, Exchange, File/Print, Student mail, and other systems New User Provisioning Automate the process of account assignment to occur at the time an employee is hired and processed in PeopleSoft.
Network Administration Handles access requests/removals for PeopleSoft, Exchange, File/Print, Student mail, and other systems
Review group/folder security
There are some inconsistencies in the security setup that NetAdmin maintains. Review needs to happen to understand what needs to be cleaned up and how best to go about it.
Network File Storage Services Provides User and Departmental file storage space for DePaul Employees
H: Drive Retirement
Modernize software distribution infrastructure
Oracle Databases Oracle Discuss Oracle storage setup w/ OSS During the refresh of the DePaul data centers, DBA's and Storage team want to take advantage of technologies offered by Oracle to improve how databases are protected and maintained.
Shared outbound SMTP Email destined for addresses outside of DePaul Create an SPF record for campus mail hosts and evaluate and optimize campus mailflow architecture In an effort to reduce spam and increase mail delivery success SPF records will be created and maintained by IS.
Student Academic Computing Provides student academic computing resources
Windows 10 and Office 2016 Migration for Academic Environment
Modernize the lab and classroom environment by moving to the latest Microsoft Windows and Office offerings
Video Streaming/Ooyala Video streaming solution Evaluate replacement solutions which can be integrated with D2L/SharePoint. The University provides systems to host streaming video contact for faculty and various departments across the organization. Need to move to a newer system with better integration with our LMS and a more favorable contract for the amount of media that is uploaded and streamed.
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